Complete scam - After Seven Zermatt - Buy Reservations
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🤮 1/5 - Complete scam
By 👻 @Christina M, 04/15/2022 3:00 am
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This was a total rip off. I have never felt so cheated in all my years of going out. Don’t fall for this place, it’s a total let down. We called and booked a table at Michelin acclaimed After Seven. And we got a confirmation that we had a table booked at After Seven. We showed up - nothing. When we approached the guy there, we were dismissed in the most arrogant way and sent downstairs to a completely different restaurant. After Seven was apparently closed for the season. But we had just spoken with them on the phone the day before and gotten confirmation ?! We went back upstairs to the guy, expressed our confusion, only to get dismissed once more. The worst customer experience ever. As it was Friday night in a busy holiday town, and we had a hungry child with us, we decided to stay in this ‘sister’ restaurant we had been booked at without knowing. The people were eager to stress that it was the same chef and same staff. Massive mistake to stay. Totally overpriced food - meaning five times more expensive for food we could have cooked better ourselves at home. If this really was the same Michelin chef working at After Seven, he should be embarrassed. The two waiters were aware of the situation and keen to repeat to us that they also worked for After Seven. But how that information possibly could help us, is a mystery. And although apologetic, they did nothing to compensate for the obvious scam. It wouldn’t have hurt them to offer something on the house for example. A totally overpriced dinner and a huge disappointment. Don’t ever go there. Full stop.
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