Pay $600 for the privilege of being asked to leave your table because people are waiting - Allora - Italian Restaurant Sacramento - Buy Reservations
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🤢 2/5 - Pay $600 for the privilege of being asked to leave your table because people are waiting
By 👻 @Wayne Crickett, 09/11/2022 3:00 am
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Booked Allora for dinner with another couple, knowing we would be paying $95 for a 3 course prix fixe menu. We were greeted by a friendly hostess and assigned an attentive, masked waitress. The first cause for concern was the menu - diners can opt for a three, four or five course prix fixe menu, or mix up different items from crudités, pastas, entrees, but some with arbitrary $10 charges added on and not everything could be selected as one wished. Confusion reigned. Once the food started coming out, including some complimentary hors d'oeuvres, the overall dining experience was satisfactory, although the portions were smallish and the short rib I had was close to flavorless. At this point it is important to note that the courses took time to make their way to our table. When we finished coffee and dessert and paid the $600 bill plus the mandatory gratuity and kitchen equity fee, the four of us continued our conversation for what could not have been more than 5 minutes. Then a managerial staff person suddenly appeared and after breathlessly asking how our meal was she said that there was another group of patrons waiting to be seated at our table and that we needed to leave. Now she was as gracious as she could be under the circumstances, but after spending what we did and after having to wait between courses for inordinate periods of time, this was just bad form. We did not control when courses were served. If the restaurant overbooked for tables it did not have or made promises to walk-ins about when they would be seated, that was not our problem. We left without a fuss but were taken aback by this lack of courtesy. Further management training is highly recommended but I will not return to Allora anytime soon to find out if such training actually happens.
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