Beautiful food, unfortunately poor service that spoilt my first Michelin star experience. - Amaya Grill and Bar London - Buy Reservations
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🤢 2/5 - Beautiful food, unfortunately poor service that spoilt my first Michelin star experience.
By 👻 @Star2099, 06/26/2022 3:00 am
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I'll start with the positives, the food and wine were delightful. I left the restaurant with the feeling I'd experienced something special. Our waiter was very pleasant and informative. Now for the negatives..... Arriving slightly early for our table, we (a table of 2) were seated immediately and presented with a drinks menu. 15 -20 mins later, after being passed by service staff continuously, we had to ask to order a drink and for a food menu. We ordered 6 dishes, a selection of chutneys, and a nann bread. After finishing the first 3 dishes and being presented with the 4th and 5th dish, I had to ask the server for the chutneys, thinking if I don't there will be no point in having them served. The 6th dish was delivered, no nann bread ever arrived. I mentioned this when I asked for the bill. After settling the bill, I made my concerns apparent to what appeared to be the manager. The only response I received was "I apologise for that". To be honest, not good enough for a Michelin star restaurant. I had travelled quite some distance for this experience to be left feeling underwhelmed and disappointed.
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