Worst customer service! - Asha's Birmingham - Buy Reservations
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Birmingham's Best Restaurants that are most frequently booked by customers of Asha's Birmingham
Ranked #18 in Birmingham's Best Restaurants.
🤮 1/5 - Worst customer service!
By 👻 @IntrepidTraveller, 03/19/2024 3:00 am
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Booked via First Table to have a special dinner at this restaurant to celebrate a birthday. Arrived on time to find a notice on the door and security guard denying entry to the restaurant as they had sold the whole venue out to LDC (an equity management firm). We had already paid for our booking with first table. This completely ruined our birthday experience. We were kept outside the venue and the staff questioned whether we’d got our dates mixed up despite it being a special birthday and our booking confirmation email confirming the date and time. The manager said come back tomorrow - a day after the birthday! Ruined the birthday experience completely.
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