Rigid reservation policy - Beach Blanket Babylon George Town - Buy Reservations
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😒 3/5 - Rigid reservation policy
By 👻 @Andri, 09/16/2020 3:00 am
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16 Sept 2020, around 12.30, we (6 adults, 3 children) came without reservation. We saw tables by the beach. We asked to be seated there. The staff said “no, been reserved”. We had to seat in the garden, being exposed to Penang midday sun-lights. Until we left at around 3, those tables we asked, still empty. There were other guests asking for the same tables. The staff insisted “can not, been reserved”. They should be more flexible, i.e. if guests do not come in one hour, the reservations are free for others who are ALREADY there”.
The food and the price?....well after what happened to us, i think we prefer some hundreds other cafes and restaurants in Penang with better service, tastier food, cheaper price
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