I've given them 2 weeks to respond to their email asking - BIRD DOG Palo Alto - Buy Reservations
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Palo Alto's Best Restaurants that are most frequently booked by customers of BIRD DOG Palo Alto
Ranked #5 in Palo Alto's Best Restaurants.
🤢 2/5 - I've given them 2 weeks to respond to their email asking
By 👻 @Marisa L., 02/24/2023 3:00 am
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I've given them 2 weeks to respond to their email asking how my meal was and have not heard back. So, I am posting on yelp. We had what was supposed to be a celebratory birthday meal but we walked out deflated. The food was very uneven and experience unpleasant. As we were seated in front of the kitchen, we were immediately assaulted with a smoke that was unappetizing. We were hoping that it was fleeting and that their vents would kick in. Then, we noticed a cold breeze passing by us which was unusual. Upon going to the bathroom, we could see they had to prop open the back door to compensate for their lack of venting. It was a bit creepy because it felt like anyone from a back alley could greet you in the bathroom. This remained open for the whole night.We were looking forward to the food because we had heard good things from people who had dined there before though quite a few years ago. Many dishes lacked the umami (chawanmushi) that is expected with Japanese inspired cuisine. Some were just not tasty (avocado, black cod, and fingerling potato). Oh, and I must mention that the avocado looked like it was rotten (ugh) because it was covered in leek ash which served no purpose in flavor. The standout dish was the maitake mushrooms.The service was the one positive aspect of our night. I must mention that our server, Mariah, was exceptional. So much so that we couldn't bare to complain to her and risk changing her sunny disposition.I would not be so critical if this restaurant were in a lower price range. But with prices this high, I expect a complete package. Service, atmosphere, and food must be top notch. They only got one right. That is not acceptable and having to air out my sweater for three days afterwards isn't either. There are too many restaurants in the Bay Area that can get this all right so don't waste your time and money here.
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