Having planned a reunion with dear friends over Sunday - Blakes Hotel London - Trade Reservations
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🤮 1/5 - Having planned a reunion with dear friends over Sunday
By 👻 @Rose B., 10/10/2017 3:00 am
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Having planned a reunion with dear friends over Sunday brunch we had the WORST service imaginable. A high end property of this ilk has NO excuse to not get orders correct or out in a timely fashion. How do you bring an order of toast to a table without supplying - or offering - butter and jam?? We kept on getting meaningless apologies and offers of champagne when all we wanted was coffee. Turns out they only had a 'domestic' capacity coffee maker. What a joke. I would have been less frustrated had the staff at least been honest and upfront about that. I would have had some sympathy cos they were in a difficult situation too. Lying was the worst fail of all!
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