Miserable and rude dining experience. - Borchardt Berlin - Buy Reservations
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🤮 1/5 - Miserable and rude dining experience.
By 👻 @Clyde Y., 11/03/2018 3:00 am
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If zero star were a rating it would be deserved.We were very much looking forward to dinner at Borchardt. In our group of 4 men, 3 of whom were first time visitors to Berlin, we were anticipating a wonderfully authentic German dinner to cap off an amazing day exploring Berlin. We were seated and received our starters and wine selections promptly and placed our dinner order. Two hours later- still no service, no explanation, rude waitstaff who walked away when we politely asked "why" and a manager who offered us no insight and then charged us for our limited experience. No explanation, no apology, (even when the manager witnessed the rudeness of the waitstaff a second time), and no effort to make the night better. Those around us who arrived after us and ordered similar entrees were served before us. Miserable service and poor management. An explanation would have been sufficient, even more so, any attempt to rectify the dining experience would have been welcomed. Nothing. A true disappointment; would not be our choice for dinner ever again; many other restaurants in Berlin to choose from.
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