PHD in Stupidity !!! - Bottagra Restaurant Hawthorne - Buy Reservations
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Hawthorne's Best Restaurants that are most frequently booked by customers of Bottagra Restaurant Hawthorne
Booked 1 times by Bottagra Restaurant Hawthorne customers.
Ranked #2 in Hawthorne's Best Restaurants.
🤢 2/5 - PHD in Stupidity !!!
By 👻 @Tony T, 07/24/2021 3:00 am
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It’s been a while since I’ve written a review - mainly because of my med/surg issues. However, this experience has brought me out of “retirement”. I fully understand the various restaurants finding a coherent reason to place a surcharge on the bill if paying by credit card … I DO NOT AGREE WITH IT .. but that’s their decision. I personally have decided to react in the following manner. I simply have decided not to frequent those establishments who have decided to exercise this option. Do these businesses actually expect their customers to come in with $150-200 cash just to avoid being surcharged ? … especially since there is no advanced warning of this foolish policy on their website !! However that’s not why they have earned their PHD In Stupidity. I had purchased a gift certificate for this place in advance - paid cash for … in advance … Botagra’s had the money for the gift certificate … again, IN ADVANCE. When the bill came … Being a reasonable individual … My Daughter thought that the gift certificate plus cash would cover the bill. She was informed - to her and my total dismay - that the Gift Certificate was being treated as a credit card and a surcharge was going to be added to the bill !! This Is Preposterous. This is so sad … the food and service was great … as it always is - and if it were not for this “decision debacle” I would have given the establishment a 5 star rating … instead, they get 2. This policy is like getting a surcharge on a bill that was paid - in full - on time … but you used the wrong color ink to write the check. To be totally fair - Botagra’s does offer a discount incentive for cash payment … why they don’t treat gift certificates as cash makes absolutely no sense to me … if I’m missing something, let me know. So … go for the food, ambiance, and service … but bring plenty of cash, and don’t pay via a gift certificate - unless you want to incur a surcharge on money someone has already given them. Maybe, they should give you $$ on the value of the certificate depending on how long you’ve had it !!!
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