I've loved this place, primarily for how warm and welcoming - Broadway Masala Redwood City - Buy Reservations
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😒 3/5 - I've loved this place, primarily for how warm and welcoming
By 👻 @Pre A., 03/10/2023 3:00 am
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I've loved this place, primarily for how warm and welcoming the waiters here are and the food is always good (on the healthier fresher end). I come here regularly and have recommended this place to many of our friends over the year. However, I had a disappointing experience recently. I asked the owner (swati) as we were getting seating if we could sit on one of tables we pointed to (there were several empty tables). She used a rude tone and said no, they're reserved. I am completely fine with the no if the tables are actually reserved, however her tone was condescending and curt which left both me and my husband feeling very disrespected. Something we never expected from this place. Like I said, the main draw of this place for us has been the amazingly nice, warm and attentive waiters here--they always make us feel cared for, elevating the experience. Sadly, the owner has ruined this experience for us recently.
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