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🤢 2/5 - My partner & I have been wanting to try this place since it
By 👻 @Coraima S., 02/20/2023 3:00 am
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My partner & I have been wanting to try this place since it opened. We thought Valentine's Day was the perfect opportunity. Frankly, it was not what we expected.I assume the bad service was because of the amount of people were there (I assume they over booked the reservations) but it was exaggerated. We had reservations for 7:30 & saw that there were a good amount of people waiting for their table. When we got there there were people in front of us waiting for the very nice hostess to take them to their table. After literally more than 10 minutes of standing, the hostess finally let the couple know they'd have to wait at the bar for their table. We were next & no one checked in with us for about 15 min, until that same hostess saw as at the bar & asked us for our names. In total, it took us 45 min to get seated, after the fact that we had reservations. Our appetizer took so long to get to us, but we thought the worst was over. We were wrong.Our waitress asked us if we were ready for desert & didn't realize we hadn't had our main entree yet. She apologizes & takes our order for the main entre. It took a total of more than 40 min for that to come out. During this, we were talking to other couples on both sides of our table and they expressed the exact same frustration. After looking around the restaurant, it was very clear everyone was upset. I mean literally everyone. At that point, the couple next to us and us were ready to leave. However, everything was already pre paid. The entire dinner was paid for when the reservations were made. So it's not like we wanted to lose out on our money.Our desert literally took 50 min to come out. The couple next to us were seated wayyyy before us and they STILL hadn't gotten their desert. My partners desert was burnt. We didn't even finish it. We took one bite, got up & left.Over all, the food was okay and the service was horrible. I wanted so bad to like this place, but Valentine's Day was a disaster. I wish there was some form of accountability taken on their part because when I say everyone in that restaurant was upset, it was everyone. It was pretty sad to see the couples next to us were not having a good time and that really bummed me out.
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