I have to say this was the most disappointing hotel - Bulgari Hotel Milano - Trade Reservations
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๐คข 2/5 - I have to say this was the most disappointing hotel
By ๐ป @Garry C., 08/17/2023 3:00 am
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I have to say this was the most disappointing hotel experience I've had in more than a decade. This hotel needs a complete makeover. Room service was the worst I've ever experienced. The service in the bar was a joke. Starting with I sat across from the bar and watched our drinks sit there for 10 minutes, I timed it, before I got up to get them. The server never came by our table to check on us after our original order. I had to go to the bar every time we needed or wanted something. Shower pan leaked onto the bathroom floor leaving a puddle to wade through every time you got out. Horrible channel selection on the tv. Half the light switches on the bedside console did not work. Fortunately we only were there two nights. At $1700 a night certainly not worth the expense. I will say the young lady who checked us in was very nice, showed us to our room. We were booked to stay at the Bulgari Hotel in Rome. I have canceled that reservation. Disappointed in Milan
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