A Christmas Supper Disappointment - Café Carlyle New York - Buy Reservations
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🤢 2/5 - A Christmas Supper Disappointment
By 👻 @David B, 01/04/2024 3:00 am
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I made a reservation a month and a half out from Christmas Day for my family and my sisters family arriving for the holidays. Reservation was prepaid which I thought was fine. Weeks before made it for 8 guests, the person on the phone said it may be a little tight. Not worry, our daughter is eight y.o. Come Christmas Day Supper for 5:30pm reservation, we were sat in the back and they had us at 2 tables of four. Now if it’s a family celebration, why would they separate us? Myself working in hospitality for over 30 years, I insisted I help moving the tables together. Hopefully our supper will go as planned, Nope! The set 3 course meal look intriguing with something we all could enjoy. Getting down to brass taxes… 3 members ordered the Rabbit.. came out cold! All three were sent back, apologies given. After waiting about 15-20 minutes they came back out. The plates were hot but the food remained cold. The server apologized and removed a bottle of wine from our beverage check. On to dessert, nope. The Bouche de Noelle with Eggnog ice cream was horrid. The sundae needed help as well. Overall, the restaurant decor and my family present was probably the best thing regarding our holiday supper. My brother in law also complained to the manager and he then took off the 2nd bottle for overall dining experience. We’ve coming for a few years when our mother couldn’t cook anymore and relied on oxygen. After her passing we carried on the tradition with Dowlings, but will not return.
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