SECOND VISIT DISAPPOINTING - Capo Santa Monica - Buy Reservations
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😒 3/5 - SECOND VISIT DISAPPOINTING
By 👻 @johnnnita, 03/12/2022 3:00 am
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Very few restaurants continue over the years with the same level of service and food quality. They are indeed a rare number. Sadly, Capo is not one of them. Our first visit was admittedly more than several years ago. Also, it was long before Covid years. So, we do take that into consideration. Still, we have to say this Italian restaurant let us down in several respects, though not totally.
Of course, we made our reservations long in advance through the Concierge at Shutters on the Beach where we were going to stay. One would think that would assure us some level of professionalism. We had no reason to expect any issues. On our day, we walked to the restaurant for our dinner and arrived on time, if not a little early.
It was clear right away that this was a busy evening. We saw that other people arriving were talking to someone outside the entrance regarding seating. The host was seating people outside and inside. When our turn came, we asked to be seated inside because that was what we reserved. Instead, we were asked to sit outside. Now, "outside" to them was actually Cora's Coffee Shoppe (which is also owned/operated by Capo). We told the host that we had breakfast at Cora's that same morning and did not want to sit there. The host then notified the supervisor who continued to insist that we dine outside. We insisted that we dine inside Capo, not outside at Cora's. Once he knew we knew the difference, he then began to make seating arrangements for us inside Capo. We could go on and on about how bad an impression this was, but will spare you that.
We finally were seated inside and were elated to get in. We anticipated no further issues. The dining room was packed of course, so we expected that service would be on the slow side which we did experience. What we didn't expect was that the food would be less than exceptional.
My wife ordered the Mista Salad as a starter, and Salmon for her main entree. I ordered the Rigatoni and Romaine salad. For dessert, we shared the Apple Tart. Of course, we had plenty of beverages in the beginning and along the courses (capuccino and glasses of Bollinger champagne). Unfortunately, my wife's Salmon was extremely raw, not medium rare as she ordered. I mean it was quite raw. She did not want to complain and have the order taken back since we experienced such a problem even getting seated. My Rigatoni was actually exceptional! The Apple Tart was pretty good too. Both our salads were also excellent.
So, in terms of the food quality it was mixed. Of course, the restaurant was very expensive (not the most expensive we've experienced). However, one must be careful about what you order, particularly seafood/fish.
Make sure you are actually going to be seated INSIDE the restaurant (if that's what you want) and if ordering fish, don't hesitate to be as clear as you can about how it's prepared. Apparently, just saying "medium rare" (for example) isn't enough.
Since we've been there twice, we'll probably not return again. We would return to Cora's Coffee Shoppe for breakfast/brunch.
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