Unpleasant Birthday Dinner - Carbone Hong Kong - Buy Reservations
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🤢 2/5 - Unpleasant Birthday Dinner
By 👻 @Sharon S, 10/13/2023 3:00 am
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My friends booked a table for me at 6:30 p.m. for my birthday. I happened to be the only one who had the table on time. I understood how the manager approached me twenty minutes later where my friends were and told me the table needed to be returned at 8:30 p.m. as more people were coming in later. I told them nicely yes, I am aware; thank you for letting me know and messaged my friends who were late. However, that was not the end of them approaching me. I had another staff telling me to order as soon as possible (after 5 mins) as the meals needed time to get prepared, while the manager approached me again that we would need to leave the restaurant again at 8:30 pm and asked me again where my friends are. I finally ordered some dishes on my own as I felt uncomfortable, yet he kept pushing me to order more as he wanted to get the orders from my table done as soon as possible. I watched the table next to me who were waiting for their two friends who weren’t approached aggressively by the staff. By the time my friends and I left, which was 8:50 pm, I noticed several empty tables on our way out, which puzzled me as they were so adamant about kicking us out on time. The food was the main reason I was back as I spent my Valentine's Day (I truly enjoyed that day with my boyfriend), but yesterday, the staff, especially the manager’s rudeness, made me lose my appetite. The loud music at the back with people singing loudly nonstop to celebrate other’s birthdays didn’t help me feel better at all.
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