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Casa Cruz New York Reviews from The Last Year
A list restaurant: Excellent food but very high priced
Extremely nice setting with very friendly staff. I understand why this a a place for A-listers in London. Prices are very high so be willing to open up your wallet. Service goes fast, too fast. Enjoy it, but don't complain if you have a high bill ;)
The main server Christian offered to purchase my friend and
The main server Christian offered to purchase my friend and me drinks when we walked in (as seen in this video). He then proceeded to sexually assault the two of us -- groping us on our butts and touching the two of us around private areas. The more we protested, the more the staff looked away -- the female hostesses and the server who was shorter with a mustache both told us to "chill out, honey." They all looked away from us as we begged for help from him -- he is married with a young daughter who is on his screensaver. He ordered more and more shots for himself, getting belligerently drunk; and by the end of the night, the restaurant gave us Christian's bill. We said we would not pay because we did not order anything at all -- Christian accosted us and offered us shots that he instead took; but the restaurant accused us of stealing -- while Christian was drunk and nowhere to be found. The restaurant belittled the two of us when we reported the assault, and they pushed us out. I give this place one star when I wish to give it zero. I will be filing a police report. No woman should feel this unsafe/uncomfortable when PAYING their own money.
Service: People are rude.
Coat check requires you to check in your coat. I don't think anyone can require you to check your belongings. ambiance is good. food is okay.
Ultra chic setting, gourmet menu and great service.
It is the perfect place for a business meeting, social get together and /or a special date night.
Great food Excelente service And great ambiance.
Beautiful place.I love casa Cruz. Private Club
Honestly the food was underwhelming.
I don't think this experience as a whole was worth the hype.
The most amazing place with the most amazing staff! Feels
The most amazing place with the most amazing staff! Feels like home every time I go. Such a fun vibe with the most fun people. 10/10 bar tenders, love them with my whole heart! Soriano, Camillo, and everyone there are seriously the best.
I would give 5 stars only because of the waiter.
He was very kind but after dinner we decided to have drinks at the bar and when I ordered a mocktail the bartender rolled his eyes at me. So if you don't drink alcohol don't go to this place because you are gonna get judged.
terrible food, service, management.
.. would never go back! made the reservation a month in advance advance & ended getting a table in the patio ...
Not taking responsibility!
I brought 10 friends to dinner. One of their staff members reached over to clear something off the table and spilled a full glass of red wine over my brand new outfit. At the moment, they acted like they would make the situation whole, but they have not. They have then tried to say it was my husband's arm, but he was on the other side of the staff member and not near the glass. Not only have not paid for dry cleaning or replacement of the ruined clothes, they are just stringing me along after numerous follow-ups over the past two months. Very disappointing.
If I could give this place 0 stars I would.
The 1 star is only for the ambiance and nothing else because the décor and aesthetic of the entire place is stunning. I came here on Saturday night with a reservation for 2. We were seated on the terrace and it was pouring out. The terrace is covered with what looks like a circus tent- it was just an awful eyesore, so we asked to be seated in the dining room, but was told we only had about an hour for our meal because there were other reservations in that room. Turns out- we never saw any other reservation after us. We got setup in the dining room and after ordering drinks, we were told we had to move again because the way the room was setup didn't "flow" apparently. Mind you- no one was seated near us, the only people in the room with us were against the back wall. They moved us to the corner of the room against the back wall so that the entire room was empty except for all 4 tables that were filled with customers seated next to each other cramped against the back wall- very strange. Not only that, but we had 5 different waiters and each one was ruder than the next. We ordered our food and it was just very average. The portions were huge so we asked if we can take the leftovers home and they said it was no problem. After our meal, a different waiter told us they didn't have any more take out containers so we couldn't take anything to go (later after reading some of these reviews, it's clear the restaurant told others that they have a no take home leftover policy- which is just bizarre that they lied to us about that). Another thing to add is that the table next to us ordered steak and when they asked for a steak knife, the waiter told them they didn't have any. I really wanted to love this place, and had it not been for my awful experience (honestly my worst experience at any restaurant ever), I would have loved to come back here for drinks only. It is truly a beautiful place, but I will never step foot in this restaurant again. We left the restaurant with the ICK and I've never felt so weirded out after a meal in my entire life.
Beautiful space.
There is no denying the pleasing interior design of this townhouse. I would say it's worth it to maybe stop by for one expensive drink and an Insta snap. (Beware that flashes are not allowed.) As far as crowd, food, and everything else, I would definitely not return. The experience in a nutshell: They tried to sit us on the sixth floor, which is a tented outdoor space with heaters, and which other Yelp reviewers said to steer clear of. Not suitable for a November night. We waited an hour for a table in one of the regular dining rooms. The food was nothing to write home about, especially for the prices. Steak tartare was way too cold to even taste any flavor, and it almost seemed like they tried to hide the small portion by throwing in lots of potato sticks around the meat. And, by potato sticks, I mean something you would grab with the pretzels at a 7 Eleven! The bronzino was adequate, nothing special. The soufflés were actually quite good, the cheese soufflé being stand out. The dessert soufflé was yummy, as well, but the sauce for the center was not hot enough and lumpy. Also, servers didn't seem instructed on how to serve soufflé properly. The staff was hit or miss. Two of the hosts were obnoxious, especially with our not wanting to sit on the sixth floor. We did realize that the Italian hostess may have been unintentionally rude, since she didn't have a full grasp of the English language and kept using the word "finally" in her sentences. Hearing, "So, you're finally ready", in a condescending tone after we had been waiting an hour for dinner, is not what anyone wants to hear before they're about to pay five star prices for something that is mediocre at best. The rest of the staff was nice enough, especially the other female hostess. Now, let's get to the scene. The DJ in the bar area was ok. Average music for an average crowd. People were dancing. The music was at a nice volume so people could still talk. The people who stood out the most were the two sugar daddy's (one with a gut and comb over) who had just met their sugar babies. My group was seated next to them, and we couldn't help but be amused when the server asked the girls to see their ID's before pouring them glasses of champagne.
5 * evening
Our first visit and what a great find, the best steak in London. Impeccable service, Sophia was our server and was as knowledgable of the menu as she was attentive to our table. Great music and delicious cocktails, the wine list was overwhelmingly good - but with an equally good selection of wines by the glass. Don't expect a cheap night out, but in London, you get what you pay for.
Delicious food and splendid service
We dined at Casa Cruz in early September. Loved the South American theme for the menu and everyone enjoyed the array of dishes we chose. We also loved the Chilean wine recommendation and the stylish vibe of decor. Lovely evening
Exceptional
Dining at Casa Cruz is always an exceptional experience with knowledgable and friendly staff, delicious food and a decadent atmosphere. Our go-to for a special meal
Ok food and disappointing service
The 1.2kg steak and the meat tartare were ok. The roasted avocado was absolutely flavorless and unripe. The waiter was obviously pushing us to order more food than we wanted (instead the amount we ordered was more than sufficient). While addressing older people, the waiter consistently used a language which is way too informal and absolutely inappropriate for any restaurant of any level. He also wasn’t very knowledgeable about the food on the menu. We were quite disappointed with this place.
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Can I change my time before someone accepts my bid?
By 👻 @EncouragingNeck25, 06/30/2022 3:47 pm
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Can I change my time before someone accepts my bid?
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