Unfulfilled Potential - If only they cared a little bit - Chiltern Firehouse London - Trade Reservations
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🤢 2/5 - Unfulfilled Potential - If only they cared a little bit
By 👻 @gdover, 07/12/2022 3:00 am
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Very disappointing experience. Went for a birthday dinner on a glorious summer evening. Patio had lots of potential but they crammed a few too many tables in and covered them with a cheap trellis. Food was decent but the service was a massive disappointment. They forgot our water multiple times, forgot a couple of our dishes and generally didnt seem to care at all. One waiter needs to be singled out as being the one who seemed to care. He was from northern England, his father played football. We didnt manage to catch his name, but he was not our waiter - we just flagged him down in desperation to fix multiple errors. He was exceptional. The host introduced himself but only in order to kick us out as the terrace closes at 21:00 - despite us still not having received a dish we had ordered 90 minutes prior. Overall this place has the potential to be an excellent local. But it has decided it wishes to operate (and charge) as if it is on an international scale, but it is very far from that. At 2/3 the price and 1/3 the pretension it is worthwhile. However I cant in good conscience recommend anyone to go there in its current incarnation.
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