Went to City Winery last night to see John Waters speak. - City Winery New York - Buy Reservations
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😒 3/5 - Went to City Winery last night to see John Waters speak.
By 👻 @Luis F., 02/20/2023 3:00 am
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The venue very interesting and the show was enjoyable. However, I'd think twice about coming back to see another show here. The service was not great. We arrived an hour before the show and were seated promptly. My wife asked the server a question about the white wines available. The server basically said she didn't know anything about the wines... at City Winery. We then ordered a food. The kung pao cauliflower, fries and pizza. Much to our surprise the pizza arrived within seconds. Like, immediately. Way too fast. Like, we were just taking our first sips of our drinks. We were not expecting to have what we considered the main item arrive before the sharing plates and within 3 minutes of ordering. If I had to guess, I'd say that pizza was pre-fired and waiting someone to order it to go immediately. Too soon. We were just gettig settled in. The pizza itself was unremarkable. Eventually the fries & cauliflower arrived as well. The fries are served in a mini-fryer basket that is a fun look but really just exposes the fries to heat loss on all sides, so they were cold very quickly. The fries also appeared to have almost no seasoning. The cauliflower was ok but al-dente. Our server never returned to ask us how our food was or if we wanted more drinks. She did ask the people at our table how their food was but not if they wanted anything else. We eventually flagged her down for another round. A wine & a beer. The drinks came 5-10 minutes apart despite being about 10 feet from the bar. Everything felt very disjointed. Our tablemates, who we did not know, got their meals that they ordered and were the exact same thing 10-15 minutes apart. One other oddity is that during the big pre-show crush for the women's room, my wife reported that several of the female staff were also in line for the same bathroom as showtime drew near, adding to the crazy line. Seemed like odd timing. I know, if you gotta go, you gotta go but is that the best bathroom for the staff to be using in the rush? In general, the show was fine, but the service & food quality left a lot of be desired. I may have gotten better service at Medieval Times. At least they refilled my flagon of Pepsi quickly.
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