Spent over £1000 and was asked to move after 2.5 hours. - Core by Clare Smyth London - Buy Reservations
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🤮 1/5 - Spent over £1000 and was asked to move after 2.5 hours.
By 👻 @Akura I, 03/02/2024 3:00 am
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Excellent service and food ruined by being asked to move We were very much looking forward to our lunch at Core having stayed up several nights to book a table due their difficult booking procedure. (They release tables around 6 weeks before booking dates and they seem to go in seconds). Once we had secured our table we very much look forward to the day and we weren’t disappointed. A huge array of staff welcomed us to the restaurant. Nothing was too much trouble and the food and service was impeccable. I loved the fact that a lot of thought had gone into the UK provenance of the dishes. The clams from Scotland, the potted shrimp from Morecambe, etc. The creativity of the dishes was exemplary. We went for the tasting menu combined with the wine tasting and looked forward to a leisurely afternoon of culinary excellence which was forthcoming. Unfortunately the lunch came to an abrupt end after 2.5 hours when we were asked to move to the bar before even finishing out tasting menu. We ate our dessert in the bar. No-one else was asked to do this. In fact the table next to us left 45 minutes later. And the table who arrived first left after another hour. While the impeccable service, food and drink continued at the bar, the whole ambience had changed. And the lunch ended very differently to how it began. If we’d ordered a la carte it would have made more sense for us to be moved on. But the fact that we were moved was inexcusable and completely changed our perception of the day. I implore Core not to take customers for granted, to allocate at least three hours for tables with tasting menus. Please look at your competitors and make it special for your customers. Recommended. But order a la carte unless you don’t mind being moved.
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