The Most Disappointing Dining Experience... - Da Giacomo Milano - Buy Reservations
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๐คข 2/5 - The Most Disappointing Dining Experience...
By ๐ป @stephanie h, 03/15/2024 3:00 am
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We only had 1.5 days in Milan, and had never been; so we planned some of our culinary experiences based on Giada Delaurentiis's recommended 'must visit' restaurants. Da Giacomo's Milano was one of them, as was their spaghetti alle vongole. The description of the ambiance, food, and service sounded wonderful so we decided to add it to our list for the day. The host was pleasant and welcoming as we walked into the restaurant, and the charming, unique decor was just as we expected. Although the setting exuded elegance, as soon as we were seated, the grandeur of it all disappeared with the arrival of our server. He approached our table as though we were the biggest inconvenience. He then seemed to be more annoyed when we ordered only one course. The spaghetti alle vongole veraci was beautifully presented, delicious, and the ONLY pleasantry of the experience. Regrettably, delays in attending to our needs and lapses in attention to detail marred the dining experience. Despite the culinary offerings showing promise, the subpar service overshadowed our overall enjoyment. As seasoned travelers with a discerning palate, we have had the privilege of dining at numerous esteemed establishments worldwide and have never experienced service like this. In a realm where hospitality should shine brightest in an establishment like this, the service fell disappointingly short of its potential.
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