Overall the atmosphere is lovely at this place, however - DeColores Chicago - Buy Reservations
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😒 3/5 - Overall the atmosphere is lovely at this place, however
By 👻 @Dania A., 11/02/2019 3:00 am
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Overall the atmosphere is lovely at this place, however that's where it stops, and leaves the restaurant lacking. Granted it is a small place, and my husband and I came in on a weekend night, the whole time we were there, we never felt welcomed or important as a patron. Being pretty full we were sat in a booth by the kitchen/bathroom door. (Being sat back here wasn't the restaurant's fault, however it definitely ruined our first visit/excitement to try out a new place/experience). Once seated, our hostess gave us chips and salsa, which were pretty good, and filled our water glasses. Salsa was a bit spicy so if that's not your thing stay away from it. After looking over the menu we quickly decided what we wanted to eat however it took our waiter who never introduced himself about 20 mins to acknowledge us and ask for our orders. Skipping any drink orders and going only for the food, it took the kitchen about 30 minutes to make our food which I had to return. I ordered Camarones Diabolicos (shrimps) which smelled horrible. I had to track down another server to help us out because our server was pretty much MIA all night. The second server apologized and made me the same burrito as my husband which came out in 10 mins. Our missing server didn't come back to our table until we had almost finished our meals. He didn't apologize for the food we had send back or show any concern for it either. When did we get a re-fill on our water? As we asked for our check... I shouldn't need to hunt down my server for these basic necessities. Food = B- Service = F Atmosphere= B (music was too loud and it was too dark)
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