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Del Frisco's Grille Rockefeller New York Reviews from The Last Year
My wife and I hosted an out-of-town guest to dinner at the
My wife and I hosted an out-of-town guest to dinner at the Rockefeller Plaza location after a day of sites in midtown. We were seated promptly in a relatively good location (unfortunately, all of the window booths were taken). The lighting was a little dark, even for this type of restaurant, especially since it was still technically before dinner. We thought the menu was broad enough to fit everyone's pallet considering this is a steakhouse. We all gave high marks to the food. The steaks were cooked perfectly (as you would expect). One of us ordered a burger. It was a little odd that it was cooked as thin patties, which meant that it had to be served "well done," but I tasted a small portion and the flavors meshed very well together. The sides were cooked well, especially the asparagus. The service was actually pretty good (a little overly solicitous for my tastes, but that's no reflection on the waiter). Everything seemed very nice until near the end of the meal. Then, out of nowhere, the waiter solicited about the percentage that we were planning to provide for the tip and offered a series of options that started at 20% and went up from there. There's already backlash about the ubiquitous use of tipping kiosks and requests for tipping even when you are getting takeout. I was ready to provide a nice tip (even above the levels that the waiter was soliciting), but found the nerve of this guy really annoying!! I didn't want to make a scene in front of our guest (and my wife). So, I just scaled back my tip and probably won't go back. If this appears to be restaurant policy, they're making a HUGE mistake in my opinion.
Poor Service Policy
We arrived a few minutes early for our reservation. It was extremely noisy and busy as usual. The host asked if everyone in our party was there, I said no, our 3rd person just hopped on the subway and would arrive in about 15 min. She said we had to wait until all persons were there. We asked if we could be seated at our table and order cocktails. She said no, it is COMPANY POLICY that all guests need to be present. Because, of course, the whole place would implode if we were seated at a 4-top before our friend arrived. And just to be aware - our reservation would be cancelled at the 15 min mark. My husband and I walked across to Limani, which was also very busy. They said they could squeeze us in, we sat down, our friend arrived and 3 of us had a delicious meal with great service. I respect that the host at Del Frisco was doing her job as expected. However, the people that determine COMPANY POLICY should watch a few TED talks and consider the concept of serving the customer/client rather than strictly adhering to their outdated COMPANY POLICY 100% of the time. Or, they might pay some attention to restauranteur Danny Meyer and his well-respected standards of customer care. Del Frisco might also consider that as little at 1 1/2 years ago, they might have begged us to come to them and spend hundreds of dollars on a meal. And that there are about 10 other very good steakhouses close by, and hundreds in the city. As a patron of any business, I’m no longer willing to be treated as if my patronage doesn’t matter. I will surely be spending my time and dollars at one of the many other wonderful and welcoming steakhouses nearby.
Del Frisco's Grille is a more casual, affordable version of
Del Frisco's Grille is a more casual, affordable version of the Double Eagle steakhouse that's great for drinks and bites near Rockefeller Center. The lively bar has an extensive cocktail menu and generous happy hour specials. While less formal than a traditional steakhouse, they still serve high-quality steaks, seafood, and sides. The filet mignon is tender and juicy, and the crab cakes have lots of sweet lump crabmeat. The creamed spinach side is a must-order. Del Fresco's is perfect when you want the flavors of a steakhouse in a relaxed setting before a show or night out in Midtown. It gets busy, but the bartenders are fast and make a mean Old Fashioned.
We came by for dinner- with an early reservation, and we
We came by for dinner- with an early reservation, and we were very disappointed. I had not been here for a while because of a bad experience, but we thought we would give it another try. First, let me start by saying we came by early for dinner, and the place wasn't busy at that hour yet when we came by, but shortly after we sat down, it started to fill up. We ordered the Cobb salad since we were told it was large and we could share. We waited, which seemed like forever, to get the salad. ( no bread or butter while you wait for apps) Our waiter mentioned a few times it was coming, but after it seemed like an eternity....we asked him again if he could check ( the ah moment when that light bulb goes off), and he says I'll check. Meanwhile, since we had ordered, another couple had sat down at the table next to us- ordered two hot appetizers, got their food, and just about finished before our even cold salad arrived. Clearly, we were unhappy- the server mumbled, then they had to cut it up or some other excuse. Second, while eating our salad, a larger group sits next to us-blocks any path to reach our table in and out. We were very bewildered at how that was possible because our food or server could not get through. ( again- we are confused because when we arrived, many tables were available, and this is where they chose to sit us with our reservation) our waiter could see we were less than thrilled. Then, some other staff member came over to say oh, you need to move to another table. We thought at first- this was less than ideal as our entrees came out, and we didn't get to eat the last bites of our salad - but ok, We tried to stay positive. We followed the staff member and were placed at a high-top table by the noisy bar and the staff had to move everything to the crowded bar area high top table next to the entry door. Not very happy at this point- we were offered dessert, and this staff member would come back to " check" on us- and would bring dessert later. We never saw the other staff member again - all we saw was our bill to our noisy high-top, crowded bar table. We paid the bill and left and were not pleased with how we were treated. We will not plan on returning again. The salad was ok- entrees were nothing special, the service was terrible, and how they treat their customers was far from enjoyable. All we can say is if you want mediocre food and lousy service- enjoy.
Came here for lunch.
My favorite appetizer were the crab cakes and calamari. Both were amazing. Service was excellent. We were in a rush and they took our orders immediately and food came out quick. The steak salad and Bronzino are great go to dishes.
I generally always have a great time when dining here,
I generally always have a great time when dining here, which is why I always come back. I bring my friends or I come alone. I came alone this time, and Sheldon was wonderful! I let him know that I just wanted to try something other than what I usually get from the menu, and he helped me choose some really delicious choices. I informed him that I'm not a big fish eater but I was interested in the fish and he said he isn't either but it is very good and he was 1000% correct! They honored my birthday rewards and my gift card, which I was thankful for. The only thing that was a bit confusing was that while waiting for the restroom, a gentleman walking by made conversation and when I mentioned I was there using my rewards he said that a slice of cake would be sent over as a treat but it never came. Maybe it wasn't passed along, or I didn't wait long enough, but I didn't see the man to point him out and I didn't want to seem like I was making up something this phantom guy told me about receiving a slice of cake so I just closed out the bill. In all, it was an enjoyable experience.
This is for lunch only.
Meh. I suppose it can be recommended for its proximity to Rockefeller Center and its classic if a little worn steakhouse feel. We were greeted warmly and after some discussion seated at a table for six before our seventh arrived. I had the shaved steak sandwich which was essentially "steakums" on a hotdog bun. The meat was moist and was recognizable as steak so it didn't need the ketchup or the Au jus they supplied on the side. It came with a very small and uninspired side salad although the creamy dressing had a nice spicy flavor. My friends had Cobb salads, steak salads and a hamburger. I think my sandwich was the loser. The waiter never came by to refill water or ask if we needed anything. I suppose if we ordered steaks and bottles of wine we would have more attention. So many better choices in midtown!
Good location, we had the rib eye steak with bone and
Good location, we had the rib eye steak with bone and truffle butter, side orders of asparagus and Brussels sprouts, we had the crab cake I didn't get a good picture we ate it so fast lol. The drinks and service were amazing our waitress Thai was super nice and made sure we were good. Definitely coming back and seeing Thai I hope.
Phenomenal steaks!! My wife and I visited from Texas for
Phenomenal steaks!! My wife and I visited from Texas for Valentines Day dinner, the steaks were cooked to perfection (6 and 8 ounce filets) and the sides were equally outstanding!! We ordered the deviled eggs for an appetizer and they were full of flavor and none were overwhelming or bad. As a Texas steak guy, these steaks were top 3 in my life!! Nicholas was our server and it was a superb dining experience!
The food was AMAZING! The prices are reasonable.
Our server was fantastic. I picked a 3 out of 5 stars because the host guy seating people was super rude to us. They open at 11 am and we arrived about 11:30. They were not busy. He told us he would give us a table but only until 1:15. As if we shouldn't be there. He made frequent trips by our table to check our eating progress. We were done by 12:15 because the service was so fast! Again, amazing food and the ambience was lovely.
Came here for a birthday brunch with the squad.
We started out at the bar with some cocktails, which were generous with the %. We proceeded to sit at the table in the corner with the couch. I had the steak sandwich which the waiter recommended. I was also in the mood to try something new - and dipping the sandwich in the gravy sounded amazing. The presentation of the sandwich was nice, and the oily aroma made my taste buds go crazy. The sandwich itself was OK. I thought it will be a bit more yummy and delicious however the meat was very dry, and saving it by dipping it in that sauce was the only way to enjoy it. The bread was a. little bit on the stale side, but remained fresh because it was most likely just toasted or heated up right before serving. Coffee was a nice touch after, I had a cappuccino to wrap things up. Overall it was a nice experience but I would probably get something else next time.
Family lunch with wonderful view
Restaurant with a beautiful view of the pier, pleasant atmosphere and great service... try a wonderful fish with wild rice, it was totally perfect
Heart of Rockefeller Plaza
Friendly faces that check you in, fast food service, friendly waiter. Resturant is a little tight if you sit at a table in the middle. Not many restrooms, constant line. Overall close to tree and great experience
help
I am currently sitting here in del friscos. I had a reservation at 7 but arrived at 6. The hostess was rude and told me “there were many tables ahead of us” I politely said that I would wait at the bar. At 6:50 I asked again about my table. I noticed several other people being seated. When I asked she finally agreed to seat me at one of the bar tables. I am still here waiting for bread.. asked and was told “right away”. I was told they were out of the short ribs so Im still waiting for my burger and my bread…
Great Restaurant
We made a reservation to have dinner. Great Service. Love the food. Great dessert! Definitely a great way to spend the night before Thanksgiving Macy’s and day Parade!
Enjoyable dinner
Happened to walk by looking for a place for an early dinner. Bar/tables were lively so we decided to try this restaurant, and glad we did. Our server was excellent, attentive, never rushed, we were very happy. Our meals were delicious, friend is a vegan and had the branzino which she enjoyed. I had the shaved steak sandwich which was yummy. Wine selection was varied too, found a nice Malbec. Glad we stumbled in to this restaurant, will definitely return. For the location, I felt prices were decent, not over the top.
Beware, used to be great, now rude and unaccommodating
Wish I could give zero stars because we were turned away and told by a very rude manager on an obvious power-trip that he would not honor our reservation even though we were only 2 minutes beyond the 15-minute grace period and it was not our fault that we were late. The Radio City show we were at had ended later that scheduled and they had issues filtering the people out of the theater which was very frustrating. Terrible business practice. I mean, aren’t they supposed to be in the “hospitality” business? I couldn’t believe it. Never again. It’s one of those “we don’t care because we don’t NEED your business, we’ll be packed anyway” type of restaurant so do not expect warmth, friendliness or any type accommodating gestures.
Good quality and good service
Good food from good quality ingredients. We got a little different as not everyone was equally hungry. We got e.g. A really good cheeseburger with fries and a glass of IPA beer. The rest got delicious salads, one got Caesar salad and two got tomato salad with burrata and some good bread. We shared a delicious huge dessert and had coffee.
Steak House in Rockefeller Centre
Good value for money considering the area. Good choice of burgers, fillets and beers. Very kind staff. The only flaw: little light on the tables.
Good food in the Big Apple
We were in New York for a pleasant family trip and after visiting the Rockefeller Center we stumbled upon these little places by chance and after our first dinner we returned every evening...finally healthy food...meat, salads and vegetables...highly recommended... stop by when you come to New York
New York's Best Restaurants that are most frequently booked by customers of Del Frisco's Grille Rockefeller New York
Appointment
By 👻 @BrazenShip70, 10/21/2023 9:47 am
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I was waiting on the transfer for name but it hasn’t happened yet and my reservation is tonight , will it be an issue that is hasn’t changed into my name yet
2 Answers
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Don't like the Answer? Add another one. |
Answer from 🍑 @BraveCloth47 (10/21/2023 10:03 am)
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The site doesn't have resources to properly execute a reservation transfer. Some places allow it however the best bet is to open a chat on the listing from the seller and communicate there
5 Comments
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By 👻 @ExoticPaper57 (10/21/2023 10:29 am)
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By 👻 @BrazenShip70 (10/21/2023 10:40 am)
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By 🍑 @BraveCloth47 (10/21/2023 10:04 am)
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By 👻 @BrazenShip70 (10/21/2023 10:24 am)
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Then I guess I won’t worry
I paid the $25 fee but I guess I’ll wait and see what happens I’ll just use the persons info from original reservation
By 👻 @BoisterousSilver51 (10/23/2023 12:12 pm)
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If you change reservation they may cancel the reservation that happened to me.
Answer from 👻 @CopiousMotion64 (11/19/2023 1:39 pm)
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Transferring reservations is not supported in AT. Why not just use the name in the AT screenshot?
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