Poor Service/Disappointing - Engawa London - Buy Reservations
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🤮 1/5 - Poor Service/Disappointing
By 👻 @Sakura, 12/30/2021 3:00 am
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It was very poor service and the food was not good apart from the Wagyu Beef dish either.
Sushi came before the starter so we asked to have “the starter first ”.
They agreed to serve the Sushi after the starter but they didn’t make new Sushi and they served a bit of dried sushi which they kept in the kitchen for more than 20mins.
I couldn’t see any Japanese staff in the restaurant when I was there (sat/dinner time)
So I understand they may not know how important serving “Fresh Sushi”.
It was a very dissatisfied experience overall.
I hope…. don’t take “This is a typical Japanese food and service” from people who had bad experiences here.
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