Decent food, mediocre service - Estela New York - Buy Reservations
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π 3/5 - Decent food, mediocre service
By π» @PhillyGuy03, 09/19/2021 3:00 am
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It's always hard to pick the right rating for a restaurant. I think if it's purely on food, I would've given it a 4.
As others have commented, the restaurant is small and tables are packed close to each other. When we arrived at 5:40, the restaurant was wide open. However, the hostess sat us right next to another table at the corner by the POS terminal. The space was so tight that I had to move the table in order to get in. With Covid, you would think they would try to space people out if possible.
I asked the hostess if it was possible to get a different table. I was referred to another woman who told me the restaurant was full and there were no alternative tables available. She did come back about 5 mins later offered me to sit at the bar if I wanted.
However the restaurant was wide open for the next hour including multiple two person tables. You would think it would be easy to move us to a different table until the next reservation arrives. Even when we left 1.5 hour later, there were still 3 tables that had sat empty the entire time.
Some things are outside of their control, however, I believe this is totally avoidable. They could have planned seating better. At minimum, when asked, show a bit of creativity and flexibility.
I had also noted on reservation that this is for a birthday, however, there was no mention of it either by the hostess or the waiter. There wasn't even a good bye as we left. This shows you the attitude of this restaurant.
In terms of food, it was quite good. However, it's not quite on par with some of the other restaurants with 1 Michelin Star. It was a bit on the salty side as others have mentioned.
The cocktails are not cheap but unfortunately the flavor and balance wasn't quite right.
Overall, it's a miss for me. It's not a restaurant I would go out of way to experience.
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