The cheeseburger was great as always. - Five Guys Las Vegas - Buy Reservations
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🤮 1/5 - The cheeseburger was great as always.
By 👻 @K. 7., 04/08/2024 3:00 am
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The fries were much too salty. Next time I will request no salt. My order was via Grubhub. I ordered a burger and fries. For the second time the security sticker was not correctly affixed to close the top of the bag. It's a health hazard. I spoke with five guys customer service, a woman at the store, and Grubhub. My call to the store was same day at 4:31 PM. The task of securing the sticker is a simple one. It pisses me off the managers think this is unimportant. The woman at the store told me, "I'll make sure the staff do it to the best of their ability". To the best of their ability? How about telling your staff why this is important. Show them how to correctly affix the sticker and have each staff member correctly affix the sticker in front of you. Then have each of them tell you they know how to affix it and they will do it correctly moving forward. By doing so they have no excuse for not doing it properly. Do your job, that's what you're paid to do. If you were my employee and believe a half ass job is acceptable, you'd have a write up lickety-split. I hope there won't be a next time. If there is, the Las Vegas health department will hear from me.
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