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Four Seasons Hotel Firenze Tripadvisor Reviews
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19 Reviews
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Such bad organisation and terrible way to host people during big events
It's such a shame for a 5 stars hotel that they don't have a parking place for the limousine and minivan for their guests. They are parked everywhere around the hotel even at the zebra crossing and in the parking for disabled people. Such a bad organisation. They don't know how to organize big events without causing trouble to other guests and people living in the area.
Be the first to ReplyUtterly fabulous stay!
A truly unforgettable experience in the wonderful majesty of this gorgeous Palazzo and its tranquil gardens, right in the heart of Florence. Our room was the most beautiful we have ever stayed in, with its stunning frescoed ceiling, Murano chandeliers and the perfect balance of historical touches with modern comfort. The team helping us during our stay from the beginning to its end were an absolute credit to Four Seasons (particular mention of Alessio, Valentina, Edoardo & Costanza). Thank you so much for the wonderful memories!
Be the first to Reply15 years of repeat extraordinary care and attention
Unparalleled excellence. Exceptional Palazzo with the most extraordinary staff, exquisite service, food service unmatched.
Be the first to ReplyWonderful afternoon tea
After a busy dayโs sightseeing in Florence, what better than a luxury afternoon tea at the Atrium at the Four Seasons hotel โฆ just fabulous. Food, surroundings and service second to none. Just be aware itโs a bit of a stroll from the centre โฆ but that built up our appetite!
Be the first to ReplyCharm and quality service in spades
Big family reunion at Four Seasons Florence and everything worked well! A miracle? No. Just great preparation by the Hotel and thoughtful, caring service by all members of staff. Loved it. Thank you so much.
Be the first to ReplyWonderful
This hotel is one of the best we have ever stayed at, if not the best. It's in a historic building with decor that leaves anyone's mouth open. Flower arrangements everywhere. The gardens are simply fantastic. It has a Michelin-starred restaurant. The service is indescribable. From the reception staff to management. The concierge also provides a very competent service. They always have a great tip for restaurants, tours or whatever the guest needs. Excellent breakfast and can be taken in the garden. It is not within the historic center, but after 10 to 15 minutes of walking you will be in Duomo square. There is a shuttle service and a support point in the center to serve guests. The room is fantastic, with very tasteful decor, a great bed, and the bathroom doesn't even mention it. It's worth every penny of the price it charges.
Be the first to ReplyPerfect experience in Florence
It was my first time in Florence and the team at the FS made everything perfect and organized my stay such that I was able to see and do everything in three days! Staff were beyond pleasant and concierge was efficient, knowledgeable and friendly.
Be the first to Replysimply perfect!!
Perfect mix between location and service. Perfect room and constantly tidied up, excellent quality food, attentive, thoughtful and never intrusive staff. A high level, refined, elegant hotel. A special stay!!
Be the first to ReplyAn outstanding hotel in Florence
Everything about this hotel was outstanding. We were invariably greeted by name. The staff could not have been more helpful. Room was spacious, comfortable and with a garden view, very quiet. Dinner at il Palagio restaurant was spectacular and lived up to its Michelin star rating. Slightly outside the central tourist area which was a 12 minute walk away but being away from the crowds has its benefits. I would love to return for another stay here.
Be the first to ReplyWinter in Florence
Four Seasons Frienze is a wonderful way to end a shopping and exploring trip to Florence. The Spa is fabulous, rooms cozy and beautiful. Service wonderful by all staff members, from beginning to end. Food, delicious.
Be the first to ReplyAmazing property, superb service, a dream stay
One of the nicest hotel in Florence. Outstanding property, a piece of Firenze history. Concierge service will teach you everything about his City. Beautiful spa, gardens, amazing room,large, well decorated, perfect temperature, bedding linens , everything perfect!! Ready to come back
Be the first to ReplyFabulous in Florence
If I could give the staff 10 stars I would. From the moment I arrived to the very end of my stay everything was superb. The staff go out of their way to make sure your every need is met. The restaurant, the spa, our room simply wonderful. I didn't have time to use the spa but the gym is fully equipped with everything I needed. The grounds of the property felt like a Tuscan oasis. Truly this property is not to be missed.
Be the first to ReplyBest hotel we ever stayed at !
This was the best hotel I have ever stayed at. The hotel , the room , the food and the service. Wow , amazing service. I canโt I Dolgin enough how amazing the service was. They did everything. I donโt know how they do it but basically the whole staff knew our names. Helped booking every excursion , lunch and dinner. Room was spacious and the bed was the most comfortable bed we ever slept on. You do need to walk a bit to all top spots but we were ok with that. Was worth the extra few minutes. I cannot wait to get back to Florence to stay at this hotel. This was the first time I ever stayed at a four seasons and I understand why they are the top hotels in the world. Thanks again for an amazing trip !
Be the first to ReplyFLORENCE
Excellent hotel staff, very friendly and efficient. The staff went above and beyond to make our stay as pleasent as possible and helped to arrange several bookings for us. The hotel was in a very useful position with in the city, excellent garden. Nothing was too much trouble.
Be the first to ReplyPerfection in Firenze
What an absolutely incredible experience at this gorgeous hotel. The establishment itself, which is stunningly beautiful, is one of the most gorgeous buildings in Florence. While being right in the middle of the city, the gardens are incredibly tranquil, and my street-facing suite was totally quiet. The moment I arrived, the IMPECCABLE staff greeted me with enormous warmth, and gracious service and made me feel right at home throughout my stay. Nicola, the bellman, and Cheyenne at reception were WONDERFUL (she is truly a delight), and each staff member from the entire waitstaff, Tommaso, and Antonello in the lounge, and everyone I encountered was simply fantastic. My junior suite was elegant, spacious, and beautifully designed. It feels as if you're staying in a palatial private home instead of a hotel. Housekeeping was always one step ahead of me, incredibly punctual, and their attention to detail was marvelous. Il Palagio was a wonderful experience, and every meal, snack, and cocktail I had throughout the day was completely delicious. The spa was lovely--Pamela gave me a great massage and facial, and the staff there is so welcoming and kind. I loved the whimsical sculptures in the gardens, each breathtaking hallway, fresco, chandelier, the divine fabrics, and furnishings...I could go on and on. I felt like I was floating on a dreamy cloud the entire time. I will absolutely ONLY be staying at the Four Seasons next time I'm in Firenze--it's everything one would expect and more from the Four Seasons. It was truly heartbreaking to leave!
Be the first to ReplyTop Notch Hotel!
Hands down most beautiful hotel we have ever stayed in with superb service. This is comparing to other Four Seasons and Ritz locations. The hotel is stunning and the staff did a fantastic job making it feel welcoming and fun. We traveled with our 5 year old son and the concierge, check in, and front staff were superb. The concierge recommended a family friendly tour with Chiaru Patu which is a must! our 5 year old son had a blast. Additionally, they took care of every single need from hotel reservations to providing a stroller.
Be the first to ReplyThe Best Hotel We Know
My wife, Juliette, and I took a four day break in Florence in march 2023. We booked into the Fours Seasons, Firenze. It was the best short break we have taken in a long time. Everything was perfect. Most conspicuously the staff were all amazing! They are all friendly at the same time as providinga a perfect service. The hotel has a Michelin one star resuarant on its premises which is really good. We ate two perfect dinners there during our four day stay.
Be the first to ReplySimply exceptional
Cannot fault anything at all. We have been to hotels all over the world but this is one of the best hotels we have ever stayed in where the standard was magnificent. Do not hesitate to book The Four Seasons!
Be the first to ReplyNot to visit in winter or during an event
Frustratingly in a pedestrian city, the hotel is far enough away from the center that you need to take a taxi to get anywhere. When we arrived, we were greeted by and had to pole vault over a sea of cheap suitcases flooding the entrance. Clearly a very large group was either arriving or departing. I understand travelling with cheap luggage, especially the way airlines throw bags around, but when hotel rooms start at $1k/night and you donโt see a single Rimowa suitcase, it usually means other guests are paying less for their room. A lot less. Itโs never a nice feeling. The common areas were fine without being great. We could have been anywhere. The staff seemed nice but all were too busy looking after a large event to even get us a cup of tea. It was unfortunate to be at the hotel at the same time, as a big group, but equally a property of this calibre should be able to cope. The gardens are large and beautiful and the pool must be wonderful in summer, when I can see this being a nice urban resort / getaway.
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