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40 Reviews
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Don't miss it! You will surely enjoy it!
Went to try the menu and enjoyed it very much. In terms of steaks I knew what to expect but I was curios about some of the new starters and desserts and I'm glad I went. Service is top notch in this gaucho and this is not my first time here. They have kept some staff that work here for years and also they have some new and it works so well, as every time I came here I was looked after and felt special. Thank you, guys! A well deserved "Fantastic job"!
Be the first to ReplyI confirm! Amazing people work here!
Amazing, amazing, amazing! Service, food, experience! I dine at Gaucho's quite often and have to say this was one of my best experience by far. Loved it!
Be the first to ReplyLovely
My boyfriend took me here for my surprise birthday and we was amazed! You definitely get what you pay for the steaks were amazing and our waiter was very friendly. We do get worried about going to expensive restaurants and getting cold tiny steaks back but this was definitely worth your money! The steak was big and juicy and the mac and cheese was amazing. Will definitely be coming back
Be the first to ReplyMy little gem
Loved every bit of it! Outstanding service! I can't really get how some people can bad thing to write about this place. Been here quite a few times and I have decided to share my experience as I don't see it fair with some reviews that I read. The guys are amazing, always there when you need them but also they give you space and intimacy. Food is as good as any Gaucho and you know what to expect. Also them as a team they are amazing. I was served by different waiters/waitresses every time and my experience had not change at all, same good service with just their own personality. I also have to appreciate the managers as on all my experiences they came to my table, had a chat and seeing them how they work with the team, if they wouldn't were suits I wouldn't know they are managers. All the times, hands on. So please guys, don't change, don't move from here and more important know they are some people like me who love what you offer!
Be the first to ReplyProfessional service with a warm touch
Been here before and I liked from the first time. I also have visited other Gauchos before so knew what to expect. I think they are a bit expensive when it comes to food but I would say this brunch compensate with the service. Very attentive, professional and warm. Loved the experience and already planning to come back soon.
Be the first to ReplyCanary Wharf's Gem
Great experience! We were visiting from the States and we found this gem, close to our hotel. From the beginning the manager welcomed us in, warmly and we had a short convo while going to our table. The server, a lady was amazing. Everyone that we interacted with was smiley and they knew to answer all my husband questions which is an achievement on it's own. Some reviews don't do justice to this place. We had a flawless experience! Next time and we are back in London we will come back for sure
Be the first to ReplyMaybe just a bad night, but very disappointed with the experience
We arrived at Gaucho Canary Wharf, and were offered a table next to the kitchen. We asked to move and were reluctantly offered a table near to the front door by the maitre 'd. To call the second table freezing was an understatement. Every time the front door was opened a huge chill went through the restaurant. There was no light at all above the table, making mobile phone lights the only way to read the menu! The food was distinctly average, with my guest's steak full of fat and gristle; she left most of it. The vegetable portions were expensive and the portions stingy. The bill contained 4 overcharges, including a ยฃ4.00 uplift on the advertised price of Aperols. Two overcharges were rectified, but our server would not back down on the remaining overcharges, despite the values not matching the drinks menu. So much for customer service: I should have been more brave and deducted the service charge. We left Gaucho feeling that we should have eaten our celebration meal somewhere else. I have been to Gaucho's once before and enjoyed a tremendous meal with friends. I would hesitate going back there now.
Be the first to ReplyLovely food restaurant was freezing cold
Food was lovely , very busy and restaurant was freezing cold as it's small and we were sat near the door, No toilet roll in ladies toilets , We were brought the wrong bill -a cheaper bill but this was rectified after I paid without looking at the price , they brought us a second bill very quickly! A nice night out but I am slightly disappointed, felt a bit rushed overall
Be the first to ReplyEmbarrassing Experience
First time decided to go to Gaucho at Canary Wharf but unfortunately it just went so downhill and embarrassing that we just felt unwanted the whole time. We friends were meeting after few months and 2 of us arrived early whim we thought to wait for another friend. We received a very friendly welcome by a floor manager who escorted us to the table. Although my friend mentioned that we can sit somewhere around bar area. We decided to wait for our full party to join then decide to place order. Soon after our friend also arrived, after going through the menu we mutually agreed to order drinks only and when we informed order taker, very next moment her attitude was changed. She walked away after saying โso youโre not ordering food ๐โ after few minutes the same host returned to us and without saying anything started clearly plates and cutlery. Of course we all 3 felt this and we were shocked & surprised from this treatment It was so awkward when same floor manager who welcomed us approached us and said โif you didnโt want order food I would have seated you somewhere elseโ it was such an embarrassment, so if you want to sit here then you will have to place some sort of food orderโ he just decided for us bread & olives we had no other option to order. Our order didnโt take too long to arrive however the whole time we stayed there was very unwanted. Our experience started with a great welcome for brief moment but soon it was turned into an embarrassment. I wish manager could have just listened to my friend when she mentioned that we can sit around bar rather taking to the table. He could have just avoided bringing this awkwardness or waiting staff couldโve little more polite and forgive us for not knowing Gauchoโs rules. Total disaster. Anyone going there please be clear before entering through the door weather you want to eat or just there for drink so staff can decide to welcome you accordingly.
Be the first to ReplyDelicious steak!
Had dinner here with the family and the dog at the end of November 2023! The dog was allowed inside until 6 p.m. Super tasty food and explanation! Service excellent!
Be the first to ReplyGreat steaks, great service!
Back again after too long a gap. Just as good as ever. Great steaks, great service. Special mention to our waitress, Adelina. She made it seem effortless, but such good customer service takes a lot of training and practice, and excellent staff selection. Thank you for exceeding our already high expectations.
Be the first to ReplyDisastrous birthday celebrations
Came for a big birthday celebration Booked weeks ago but you have thought weโd arrived on the off chance they way we were crammed into a corner. There were 7 of us on a table that at best would seat 6. Being near the door it was really chilly every time someone came in or out. Basically wore our coats most of the meal. Aside from the young man taking our order, the service was appalling. Brought our mains before clearing our starter. Then tried to clear while bringing the side dishes. Ordered chateaubriand for 2 which arrived unsliced and with one plate. When we said we were unhappy with the service, despite asking what could be done, the duty manager didnโt seem the slightest bit bothered. Waited 15 mins and asked 3 times for a second bottle of wine. Ridiculous wait from finishing mains to being asked about desserts, then a 20 min wait for 2 desserts. Once this was cleared there was nearly a 15 min wait for the bill. Will most definitely not be returning to a Gaucho restaurant again, and certainly would not recommend this particular venue. Given the prices charged we have had better quality of both food and service at our local pub compared to here.
Be the first to ReplyAmazing steaks
We went to gauchos for my work Christmas doo. We booked ahead for a table of 12. The communication was good pre-visit, the menus were sent and we picked our dishes. Upon arrival the restaurant was quiet, but it soon got busy as time went by. The service was very good and the staff were attentive. Our meals and came out together and the steaks were delicious. Everyone fully enjoyed their meal. The drinks were flowing and we stayed late, everyone had a good night
Be the first to ReplyBest dining experience in London
One of the best dining experiences in London. Amazing food and quality service. Highly recommended. Will go there soon
Be the first to ReplyFinally made it
Been looking forward to visiting the Gaucho chain & finally made it . Food was lovely and so was the location. Unfortunately the service was abit slow but not bad enough for me to not come back. Iโm not normally a fan of chains but il be back to Gaucho
Be the first to ReplyOverpriced and donโt go on a weekend
Over priced and lacking atmosphere on a weekend. It has been 8 years since I last ate here and admittedly maybe choosing a Sunday at Canary Wharf, I shouldnโt have expected a buzz but the atmosphere was dead. The bathrooms need a refurbishment and while the food was delicious, they are living off an old reputation and very overpriced now you can find excellent steak at so many places in London for a lot less. ยฃ500 for three of us and my first two choices of wine unavailable. The yellow fin teridito was excellent but everything else was as expected.
Be the first to ReplyFirst and last time!!!
Booked a lunch here for my birthday but the experience was absolutely awful! Decor was tired and carpets were dirty. A DJ was playing loud music in the middle of the day - very strange concept. Is Gaucho a restaurant or a nightclub? The two "hostesses" on the front door did no work except for dancing around and chatting. There were huge gangs of lads making so much noise we had to ask to be moved to get away from them. The clientele seems very mismatched - huge groups of young men swearing and drinking, but there was also a young family behind us with small children who looked extremely uncomfortable. The food was cold and the wine was very average. Not worth the pricetag at all!!!
Be the first to ReplyElectro brunch
The brunch was actually good and the food and drinks came out fast. Service was also very good. The only bad thing was that we were sat next to the entrance and it was very cold with everyone coming in and out.
Be the first to ReplyLovely celebration
Had a really lovely evening with great service and appreciated the knowledge of our server in advising on wine choice. The attentiveness and little touches to help the celebrations made for a great occasion. Thank you to Dana especially, but also all the team.
Be the first to ReplyThe best meat always
I used to go often here, but after almost 2 years without going I went back and quality still the same. Gaucho has one of the best meats for my taste. Very similar to what I used to have in Brazil. I eat well done and they make the way I like. The mac & cheese recipe is even better now. And I loge they have cheese bread for starter. My only criticism is that the bread used to be free (what was amazing) and now they charge. At least they give you extra if you order.
Be the first to ReplyBeautiful experience
Beautiful experience:good food, attentive staff(Adelina was just Amazing)and relaxed atmosphere.Highly raccomended
Be the first to ReplySpectacular meal and service
We had a fabulous meal coupled with impeccable service from both the General Manager Carlos as well as our waiter Ionut. It was all 5 star. We took a river cruise and got off at Canary Wharf on a wimb. We enjoyed the Thames River view, the outdoor dining and the sophistication and attention to detail of our waiter. We can't wait to go back!!
Be the first to ReplyWonderful food and service, and a lovely skyline view
Location was lovely - a beautiful view over the river with the skyline in the background. We had a seat in one of the pods, with created a calm atmosphere and allowed some privacy. The food and drinks were faultless, as was the service. All the waiters were friendly and funny, as well as very professional, especially our assigned waiter Adrien.
Be the first to ReplyAn amazing meal. Good food and great service
We visited Gauchoโs Canary Wharf for a celebratory meal. The food was excellent and our waiter, Adrien, was exceptional.
Be the first to ReplyExtremely disappointed
An unopened outcome in a planned trip to Gaucho at Canary Wharf, starters were cold in the middle and let the waiter know who didn't acknowledge. We followed the discriscription of the steaks which the waiter gave, ribeye medium came out bloody with cold fat in the middle and medium rare came out over cooked with barely any pink. The manager who was very direct came out saying the chef says that that's how it's served, we explained what we were told and expected and it was not well received. After a back and forth we decided to just settle up and walk away. They didn't charge for bread chips and two beers (each) but overall demeanor was extremely poor and very uncomfortable while leaving
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