we can not recall that we were ever so disappointed. - Gjusta Los Angeles - Buy Reservations
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🤮 1/5 - we can not recall that we were ever so disappointed.
By 👻 @GuidoKarp, 07/30/2022 3:00 am
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A friend of ours introduced us to their bread (olive and fruit) last week - and my wife and I were ecstatic - possibly the best we ever had in the US (and we Germans know serious bread). I still stand to that. So we drove the hour from Pasadena - and wanted to love the place. We really did. Sadly, the breakfast we had - sandwiches - was among the worst we ever had. Even the bread was soggy and greasy, the bacon not remotely crisp, and the eggs totally overcooked. We understand the concept of the place. But we agreed that the egg & ham in a Starbucks, "cooked" in a microwave, was tastier. Sorry - we can not recall that we were ever so disappointed. Finally: "We believe all hourly employees are integral parts of the chain of service and contribute to each guest's experience. 15% will be added to takeout orders and 20% to dine in checks. " I agree when it comes to the employee part. But should this be a part of the general business calculation? Seriously: the bread was so good that I did not mind paying the $14-15-16 per loaf they charge. I sure would not mind paying a dollar or two more - it cost me more to drive over from Pasadena. Actually, I would much rather do this than say: "at $16 for a loaf of bread, we can not afford to pay our staff properly, so please help us with another 15% gratuity". As much as I wanted to love the place, my entire experience felt so wrong I doubt I would ever go again. A shame, really.
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