Bad service, food a great disappointment - Grand Shanghai Restaurant Singapore - Buy Reservations
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🤮 1/5 - Bad service, food a great disappointment
By 👻 @JesslynL, 10/07/2022 3:00 am
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Service was a disappointment from the start. Where do I even start? We booked 2 private rooms 6 months in advance for a 70th birthday celebration for Sep’22. Only to be informed weeks before as we didn’t place a deposit to secure the booking, they had to cancel our booking that was due to their internal mismanagement that was not properly communicated internally and trying to accuse me! Utterly disappointment!!! Out of goodwill, we settled for an alternative date. Come actual event day, service was hostile and horrible, food was utterly disappointing, cold and bland. The staff keep chasing us to end our party around 10 pm with black face while there were guests outside the private rooms! We will never come back to the restaurant anymore. Sucks big time!
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