SO DISAPPOINTED. - Grandmaster Recorders Los Angeles - Buy Reservations
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🤮 1/5 - SO DISAPPOINTED.
By 👻 @Michelle A., 03/26/2023 3:00 am
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First floor = Seventy One Bar + dance area w/ DJ; down the hall = restaurant. Second floor = bathrooms only. Third floor = rooftop bar. Came in with a group of 4 - rooftop bar doesn't take reservations. Went to rooftop & were offered a table by hostess "V". Ordered appetizers, drinks & shots from the **BARTENDER AT THE BAR** no server service was provided other than delivering the food to the table.**After drinks + appetizers, we each (4) went to bar to close out our tabs that covered said drinks and appetizers.** Went downstairs to restaurant & had ANOTHER round of drinks. Closed out tab. On our way out, went to the THIRD stop at their venue,Seventy One Bar. After dancing for 20 or so minutes we were RUDELY approached by "James" "a manager" claiming server "Kennedy" on the rooftop TOLD him that they SAW my group skipping out on the check upstairs. James verbatim said, "I saw you at the table and you didn't pay." My group spent over $600 combined after ordering multiple rounds of drinks, shots and food at the BAR from the bartender. James stormed off saying he'd "figure it out" and that he'd "be back." Understandably, at this point, we were no longer having fun.James did not come back so we approached "manager Eric" to discuss what had happened and to make sure it was cleared up. Eric claimed he was sorry and that he'd speak to James. Neither of them got back to us so we decided to make our way out. On the way out we see James and he says he "COMPED" the bill for us and not to "worry" about it ... as if he did us a favor ... saying he "took care of it." No one was worried about paying for the bill James ... but we WERE worried that you thought it was okay to insult and embarrass patrons like that. The gall to disrespect and embarrass us that way and think we'd hang around to DANCE after.James ruined our night by accusing us of stealing and then acting like he did us a FAVOR by "comping" the bill. After James stormed off in the middle of us explaining that we had paid, Hostess "V" walked up and told us we should "just forget it" since the bill was "comped" and nothing else would be happening. Manager "Eric" eventually made James apologize but ultimately the experience was ruined. It's kind of hard to get back into having a fun time after you've been accused of stealing. WHY would we stick around and go to TWO OTHER places within your establishment and spend MORE MONEY, if we were trying to skip out on the bill?? We were having so much fun. It's so disappointing it had to end this way. We were disrespected and embarrassed by James, Eric, and V. We were lied on by "Kennedy" who we never even saw. Why would we ever go back to a place where we were accused and harassed of skipping out on the bill? Get serious.
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