Excited to try GW Fins during visit to NOLA. - GW Fins New Orleans - Buy Reservations
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New Orleans's Best Restaurants that are most frequently booked by customers of GW Fins New Orleans
Ranked #14 in New Orleans's Best Restaurants.
Ranked #24 in New Orleans's Best Restaurants.
🙂 4/5 - Excited to try GW Fins during visit to NOLA.
By 👻 @Brent A., 03/18/2023 3:00 am
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Made reservations 10 days prior for a later time choice as was all that was available on OpenTable. Walking in for our later reservation a bit early and we were told we could go get a drink at bar, so we decided to head past a crowded lobby area and go to obtain a drink. 2 seats open and as we pull out chair, staff abruptly said that the chairs we were about to sit were " reserved". No sign, and we're told by hostess to go have a seat at bar. No worries... we push chairs back in ... stand for a bit as they were busy , but trying to get eye contact with bartender(s) but to no avail. As we stand there, a gentleman and his date knew we had just been told we couldn't sit at two open seats ( as now we know were reserved).. he says that he and his date were being seated to dining room and we could have their seats. I thanked him, they gathered up their things, empty glasses and paid bill still there and as they step away, my wife and I begin to sit down in these offered empty seats ... and again we're abruptly told.. we can't sit there as those too are " reserved" . Again, no signs , no little tent placards ... so we get up again and watch these two empty seats for a bit and eventually they are taken by , I guess, the people that " reserved" them. Finally after still no service... my wife stated she's going to go back near lobby by the front door and wait with rest of patrons coming and going. I then move to near end of bar grab eyes of a bartender and order 2 drinks. They arrive and I close out my tab and I take them over by my wife and we drink them near hostess stand. Normally, I don't give a negative review but the vibe when you walk in isn't inviting. It's actually stressful. I expected more seeing that this is one of the best or better venues to dine. We enjoy fine dining in Cincinnati and don't mind paying for it... but the first part of our experience here was less than pleasant. We do get seated, nice place, but nothing breath taking. Staff seemed overwhelmed at times but our server was a gem. Stated she was extremely busy as we could see...and told her to just take her time...we were in no hurry. She actually thanked us for that. Dinner was ordered , timing was excellent, no rush. Eating utensils replaced as should between servings as needed. Crumbs scrapped off white linen as needed. Little touches we appreciated. Food was extremely nice. Perfect choices as we took the recommendations from server. Overall experience..., not a warm feeling upon entering venue, decor is a bit mundane from what I expected.. however service and food were excellent, would we come back? Probably ......
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