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Hard Rock Cafe New York Reviews from The Last Year
The waitress Lanita attitude is horrible! Hard Rock please
The waitress Lanita attitude is horrible! Hard Rock please have a talk with her. We were asking questions she walking off . We asked for the check and then she got an attitude because we needed the spit in two and we tired to tell her but she walked off again just sad...
Great Food
Had a lovely birthday dinner here. Great wings and burgers and a surprise birthday song and ice cream sundae. Atmosphere is great and obviously memorabilia is great to see.
You'd think the *Hard Rock* Café would play rock music.
You'd be wrong. Server messed up orders, music was horrible, table was under glaring stage lights. Not worth the prices.
I brought my daughter and her best friend into the hard
I brought my daughter and her best friend into the hard rock Times Square. Her best friend has severe food allergies, and going out to eat can be extremely stressful asking the questions many people don't know the answers to. Hard rock staff were incredibly accommodating they were open and honest about what she could eat and most importantly what should be avoided to be safe. The best part was that they didn't make us feel as though we were an inconvenience or strange for asking. That made her feel so included on every aspect of our NYC trip. The staff were excellent and I wish every restaurant could be as kind and knowledgeable as Hard Rock!
I had a great time during my visit ! My server Lanita was
I had a great time during my visit ! My server Lanita was the best. I appreciate her attentiveness and she was very professional. Looking forward to coming back!
I want to thank Ms.
Lanita for her superb service on Sunday! She cared for my family like she was part of it! Our little birthday celebration was saved because of how she managed to change all our frowns to smile! Thank you Ms. Lanita !
To avoid…Hard rock no longer has anything rock
A disaster, deplorable service, burgers that are worse than Mac's at an exorbitant price and a waiter who refuses to give us back the change from our 100 bill, taking the difference as a tip (which corresponded to $25) 'at the same time ask ourselves how much we wanted to leave... nostalgic for the HRC years in London for us it will be our last experience we will no longer set foot in this chain which has become a real scam... really a shame
Great service
i had a great time at he Hard Rock due to my server being so wonderful. I was already having a bad day and Lanita took great care of me. She know how to hold a conversation whiles being very professional and charming. Her energy and spirit it great. HIGHLY Recommend asking for her. This was not my first time at Hard Rock but this was my most enjoyable time.
Decent food and cool decor.
Loved the location and decor of this place - the memorabilia they have is really cool and we liked the setting for the meal. The food was nice, but not outstanding given the prices. Worth a visit for a meal if you're into the music, like we are!
Watch out for the server!
Food was great and the service was good.. until the bill- our server Lanita was lovely, till we paid. She gave us a “discount” then demanded we pay her more tip as we were $10 short, however we had tipped her the full 25%, she also picked up more cash one of our party had taken out of their wallet and conveniently forgot the over $100 we had paid on card. When challenged she was defensive and made a huge show of counting the cash, all the while clutching to one side the handful of cash she had taken from one of our party off the table. Even after this embarrassing charade she still made off with about a 35% tip (over $60!). Watch out!
As good as always.
Such a great afternoon had. The food was amazing and plentiful, hubby and friend enjoyed the cocktails (I don't drink) Our server Leo was great, steady service and so polite.
Yummy food and quick service but there is no reason for the
Yummy food and quick service but there is no reason for the music to be deafening. it's a shame that restaurants don't understand that music doesn't need to be blasting to be heard.
Great to do again
6 days in New York, eating twice at the Hard Rock Café, very good burgers, good service, very nice restaurant in Times Squares, we really enjoyed the atmosphere.
So we went to nyc for a school trip with my mom and she is
So we went to nyc for a school trip with my mom and she is vegetarian and I am not so we were eating as a group and there was only one meal my mom could get out of the five meal options the employees were harsh and had lots of attitude but the adults were not allowed to have alcohol because the bar closed at 4 so we get our food which was very quick so that was good but I got the chicken tenders and the fries. The fries were good but the chicken tenders were pink and chewy like rubber so I didnt eat them and 10ish minutes later after talking about the trip they were congealed I don't think that's supposed to look like that so don't eat them and many kids in the trip threw up the same night
Bad! Quality falling.
Very bad service, waiters serve a thousand tables at the same time, pretend they don't see you calling, wave from afar and after several minutes go there as if it were a favor, the food arrived cold! We were 4 people, all the burgers and potatoes came cold!! We were already tired and fed up, so it wasn't even worth complaining about it at the time. Anyway, the quality is falling, the service is bad and in the end, what do you want? Tip! Charge a fee of at least 18% for a terrible service. I wouldn't go back and I don't recommend it.
We had a large group of approximately 71 people with about
We had a large group of approximately 71 people with about 50 being high school students. The Hard Rock provided excellent service and great options for our group to select for dinner. The food came out, timely and hot. and I'd love to give a shout out to Luis who is extremely patient and attentive to our group!
Disappointing family meal
We were massively disappointed with our visit to Hardrock Cafe NYC, we have visited Hardrocks all over the world as it is our teenagers favourite place. We arrived to be told there was an hours wait, which was fine we expected this, so we had a look around and waited in the seating area. We were shown to a high table even though there was plenty or regular tables available. Our table was directly in front of the DJ so it was very loud and we had little space. We placed our order with a waitress who was very uninterested and not friendly. Our food arrived and 3 out 4 meals were cold so we struggled to find any staff so that we could explain, we finally found someone and sent the food back. Our food was replaced but when it was returned the order was wrong so we had to send my sons meal back again. Our waitress was nowhere to be seen. Eventually she reappeared with our bill but just placed it down because she said she was leaving. This was our worst meal and experience during our weeks stay in New York.
Decent food, not great.
Same applies to the service. Great ambiance and decor, so I would only come here if that is what you are looking for. Otherwise there are plenty of other places nearby with better food and service -and better prices.
Food excellent
Food and service both amazing. Drinks also amazing! Would go back! Really enjoyed our night there. The only thing was the drunk guy at the bar staff seemed to have no control he was dancing all over and running up to family’s who where trying to enjoy there night. He was shouting and singing extremely loud. Several complaints made but nothing actioned by bar staff. It didn’t bother us but did other people. Our night was still good!
Hard Rock Cafe is known for the amazing decorations like
Hard Rock Cafe is known for the amazing decorations like the tons of guitars. The Hard Rock Cafe is a cool buffet with options for meat eaters and non meat eaters, like me. But beware if you have braces the French Toast is a little hard. And because it's a buffet you are the service and can get your own food so you don't have to worry if the chefs gets your order wrong.
New York's Best Restaurants that are most frequently booked by customers of Hard Rock Cafe New York
Booked 1 times by Hard Rock Cafe New York customers.
Ranked #9 in New York's Best Restaurants.
Tune into NBC News - Top Story Tonight 7:40p ET
By 🥷🏻 @ColorfulRod45, 05/02/2024 7:20 pm
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There will be a bit about AT about the platform tonight!
1 Answer
3 Comments |
Don't like the Answer? Add another one. |
Answer from 👻 @GiddySoup13 (05/02/2024 7:28 pm)
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Let’s go. Get more people placing bids!
3 Comments
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Comment |
By 👻 @ContentedTooth13 (05/02/2024 8:19 pm)
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By 🥷🏻 @ColorfulRod45 (05/02/2024 8:23 pm)
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Welcome to the Platform!
By 🤩 @ArtisticArch12 (05/02/2024 7:36 pm)
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