Let down - Hart's Hotel and Kitchen Nottingham - Trade Reservations
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😒 3/5 - Let down
By 👻 @fred c, 06/22/2022 3:00 am
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Its a pleasant place but really the rooms are too small. No where to put suitcases etc. You can live with that for a short stay because among other things they have a nice restaurant. However this time we were told on one night that we could not eat in the restaurant because it had been booked for a function. Then we were told we could eat outside. Then we were told the food would be at least an hour. Then we were advised to go somewhere else, which turned out to be closed for rebuilding. You really cannot run a hotel / restaurant and then tell hotel guests they cant eat there. They also need some staff training. We were told by different staff to park in different places , then admonished by one member of staff who told us in an aggessive manner to move the car. I doubt we will be back.
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