Good location, nice hotel but in need of updating - Hart's Hotel and Kitchen Nottingham - Trade Reservations
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😒 3/5 - Good location, nice hotel but in need of updating
By 👻 @Babblingbates, 03/19/2023 3:00 am
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I’m sure this was once a really great hotel but it is in need of some updating. On arrival it feels a little soulless and could do with a softer feel. The room was small but OK with a decent view we paid extra for. Despite turning off the radiators the room was very hot. Considering the star rating and high price of the room there were a number of observations. The safe failed to work and the duty manager was unable to fix it, there were no USB points, no soft close toilet seat, there was a lot of dust on the desk, no iron or ironing board and, very importantly, no guest directory so we were totally lacking information. It would also be good to have some local artwork rather than generic and two comfortable chairs, although the room is probably not large enough, despite the high price.
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