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Hawksmoor Air Street London Reviews from The Last Year
Chewy bad roast beef
Disappointing. For the Sunday roast, we expected far better. The roast beef was actually extremely chewy and difficult to cut. The potatoes were impossible to cut or eat, just a weird texture. The vegetables, gravy, and Caesar salad were good. Servers were nice. So 2.5 out of 5 as you can't deliver a bad roast for the prices.
Brilliant
Had a lovely steak here last night! We went for the express menu so thought it might be smaller portions but it was plenty! Lovely rump steak & chips, perfectly cooked. Nice bottle of red wine to top it off. Staff were really friendly helpful. Nice atmosphere
No food …. Came all they way from Hastings
A real shame had made a booking for the breakfast that is being brought back at one location. When I arrived they said it was sold out - what’s the point of reserving something via email marketing if its not then available. Went to Fallow down the road instead which was brilliant.
A crazy evening
We are very disappointed. But to bring out the positive first. Oysters were good. Ordered a bottle of red wine, got a glass. Ordered 750g. Chateaubriand. Arrived fully cut up and everyone agreed that it was not 750g. Something less. Tough meat with some tendons. Complained but was told that this piece was not a "fillet". Chateaubriand should be the innermost finest piece of tenderloin. But instead we were told that it was not correct. They forgot soda for the kid and they forgot a side dish for the steak. We ordered red wine again, two different slightly more expensive wines. Came after a long time, no one said which glass was which wine. Low competence in quality. No doubt they can serve good steak but we were very unlucky and how they handled it was not lucky.
Delicious roast and fabulous staff
We had a wonderful Sunday lunch today at Hawksmoor. Delectable succulent beef with a subtle smokey flavour, crispy roast potatoes and Yorkshire pudding, melt in the mouth bone marrow, scrumptious gravy with great depth of flavour and yummy vegetables. The staff are so welcoming, friendly and professional, they are a credit to the restaurant. Literally everyone we encountered from the reception door check personnel to the waiting staff were fantastic, all in all, the branch is highly recommended!
KASIA is a credit to Hawksmoor Air Street
We travelled to London for my husband’s birthday in January and as always,we were booked in at the Hawksmoor on our first evening. Unfortunately, just before our starters arrived my husband started to feel unwell. We cannot fault the care, kindness, understanding and assistance that KASIA gave us during this time. She was also exceptionally discreet while ensuring that she was supportive. Unfortunately, he did not get to leave the hotel for the duration of the visit, but we are hoping to return next week. If it was going to happen anywhere, it couldn’t have been in a better place than Hawksmoor! As always, first class customer care and brilliant staff.THANK YOU
Poor Service, Poor Communication
Arrived at the venue just before our reservation which was at 18.45 on Saturday with friends who travelled from Germany for my birthday. On arrival was told outside by a woman with a clipboard that they are closed due to a water leak and that they have emailed and called me. They called me three minutes before arriving, cancelled via email 10 minutes before arrival. They knew we had a birthday in our party as I mentioned it when booking, no alternative given, no suggesting to get a table at one of their London venues or indeed any empathy at all. It was very disappointing. Such poor communication skills from a place which charges a lot and which I have visited frequently in many locations across the UK with clients, family and friends. I certainly will take my business elsewhere.
Super disappointed in this spot.
Pretentious, under designed, super loud and spotty service make this a definite, no-go even in spite of decent food. Server couldn't remember who ordered what, forgotten items, delayed items, random upsell, quantity mistakes. Literally expect better service at the cheesecake factory. Steak and monkfish were really nice - eggs were overdone way too many onions on basically everything. Smoked salmon was super boring. Ugh. Then, after the fact, realized they had put a 12.5% "optional" service charge, but just punched in the total with that in anyway. No no and more no. No way was this place was worth £100 a person.
Appalling customer care.
Reservation for a birthday dinner. A water leak saw the booking cancelled. No phone call was made to warn us which is the absolute minimum I'd expect. Arrived to be told cancelled on a Saturday evening. Unable to find another place to eat. Cancellation received via email 50 mins after booking time. Really poor customer care.
Food poisoning. No honour from management.
it has been three months since our visit to the restaurant. My husband and I had horrific shellfish poisoning. It was so bad that we were compelled to extend our stay in London by an additional day. This cost us the price of an additional night stay in our hotel room. We also paid a hefty (£400) penalty for having to rebook our car rental. I reached out to the restaurant to report the incident. We have both experienced shellfish poisoning previously. We knew very well what was happening to us. The restaurant said they would conduct a "independent investigation.". Surprise, surprise, they took no responsibility and blamed it on other factors. Nevertheless, they promised a gift certificate to cover the cost of our meal in consideration of our negative experience. We still haven't received anything from the restaurant, despite repeated follow-up emails about a month apart to the contact person who handled this issue with us. The experience at the restaurant, shellfish poisoning aside, was marred by a very loud room, and an even louder group of six drunk men who were seated next to us. We had hoped they would leave shortly after we were seated, as it appeared they were wrapping up their meal. Nearly one hour later, they still hadn't left. They kept ordering and getting served more rounds of drinks. We finally asked the management to speak to the party to lower their voices, but it really did not do very much to be helpful. The food was fine, except for the food poisoning. Portions were generous. This is a very loud restaurant. Deafening. We are just incredibly disappointed that the Restaurant will not honour its commitment to us.
A little disappointing
The restaurant is good a nice decor and friendly staff but the food was a little disappointing. Expensive and although tasty not very special. It was very slow indeed and we didn’t have time for pudding because of this.
Good vibe good food
Made a booking short notice and we were seated as request on time. Food order was taken promptly and food arrived well presented and in a good amount of time the servers were attentive if not a little bit too attentive as plates and glasses were being removed before I had finished chewing. On a personal note, I would’ve enjoyed the pepper sauce to have been slightly thicker however, I definitely recommend and would visit again I prefer the ambience and the vibe to seven dials
Excellent steaks, but felt staff attire detracted from the ambience
As expected, the steaks were first class, being good meat quality and cooked as requested. However, one felt that the ambience was let down by staff attire that was at best ill-fitting and too-casual in dull, drab colouring - actually quite easy to improve upon.
Disappointing
We are frequent diners at Hawksmoor but this was our first time at Air Street. Our children booked us a table as a Christmas gift to go with our theatre tickets so the table had been booked a while. We were sat at a table right next to the waiters station - why do restaurants do this? Despite several tables being available and it was an early meal 5:30pm. So we constantly had waiters stopping next to us also the next people they sat really close up us again despite the restaurant being fairly quiet. Our waiter was a bit uninterested and was actually quite rude when he came back to ask if we had decided on deserts - his words were ‘what do you want’ !! Disappointed to be honest. Food was really good as always though.
Simply the best !
Lovely ambience. We had a 600g sirloin between us together with grilled bone marrow, peppercorn sauce, french fries and sticky toffee pudding with clotted cream for dessert. The food was cooked to perfection and our waitress Vanessa was extremely attentive, polite and helpful. It was wonderful meeting up with Angelo Lupinetti, the manager. We shall certainly return when next in London.
We went here for my partners birthday and it was
We went here for my partners birthday and it was delicious!! Peter was our server and he was amazing, very attentive and you can tell he is passionate about his job. Thank you Peter!!
Wonderful steak of various cuts.
In fact, they offer prepped meet that can be taken home to cook on your own.
yes ok, i get the hype! i mean is it some brand new steak
yes ok, i get the hype! i mean is it some brand new steak experience? no. but it is very solid and very delicious? absolutely. we did make a sunday reservation, but we did it for dinner, so we missed out on the sunday roast (seems they have on menu on sundays until they sell out, which is usually mid-day or so). we got the yorkshire and potted bacon to start, and that was nice, i wish they gave more yokshire pudding actually! and the gravy -- i wanted to drink the gravy that came with the dish and drizzle it over everything! the steaks were cooked perfectly. but the biggest surprise were how good the sides were! the triple cooked chips were pale but actually so flavorful and crispy -- soft on the inside. the greens were so well seasoned! the sticky toffee pudding was, as promised, incredible. i really enjoyed the quenelle of clotted cream on top, that gave such a smooth creamy finish to the fish. the restaurant is quite large in this location and tables were spaced nicely. the dark, broody atmosphere is the perfect ambience for a stately steakhouse. service was great and we were never left wanting.
Excellent service from the staff that kept the food and
Excellent service from the staff that kept the food and drinks coming throughout our Sunday Roast meal. The ambiance was entertaining to people watch as we waited for our next dish to be served.
Fire Firiiiiaaa - in my Bootsy Collin's voice.
Pricy but worth the experience and flavor of the meal. Make reservations, show up on time and enjoy the privilage
Nothing to not like here.
Great chop house with a good vibe about it. But the food is spot on.
Good ambiance, the waiter was attentive, the food was
Good ambiance, the waiter was attentive, the food was pretty much on par and the serving size was ok.
Had an 8:30 pm reservation and the place was packed.
....always a good sign. My guests had the mussels which arrived in a cast iron pot, lemon and garlic served with crispy toast. Smelled amazing - they said it was delicious. I started with the summer vegetable and ricotta......when you think summer vegetables one imagines delicious roasted root vegetables, summer corn, etc.....what came was fingerling potatoes and peas.....not quite summer, but hey this is London. My guest and I had the Porterhouse with mashed potato and bone marrow gravy. We also had sauté spinach....all expertly cooked and seasoned beautifully. My guest had the dover sole. It looked a little dry, but he said it was "not bad" Service was top notch and well. Drinks were excellent. Hawksmoor is in a great part of town perfect for after dinner walk.
As someone traveling to London for the first time, of
As someone traveling to London for the first time, of course I had to indulge in a classic sticky toffee pudding. Glad to say Hawksmoor did not disappoint - the pudding was filling and sweet with the toffee syrup working the show. Next time I come to London, I will be coming back to taste for more!
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Transferring reservations is not supported in AT. Why not just use the name in the AT screenshot?
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Same goes for 4 Charles and I Sodi
Prepaid Reservation Fee |
Agreed. Ultimately not addressing this month after month is clearly resulting in a drop in certain venue’s rankings & sales.
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🍾🍾🍾🍾🍾🍾🧨🧨🧨 now on to 30 mill!
Need to cancel a bid, not getting a response… how do I do it? |
Click on "Take off the Market Option" in your portfolio
Working on your bid? |
Your bid has been “matched” with a reservation. From the time a reservation has been located, the seller of the reservation must connect with moderator to give transfer information for reservation. If the seller;however, does NOT respond to reservation transfer, then your bid is reprocessed and returns to the first step, which is connecting your request to a reservation.
Process after bid is accepted. |
Hey @EvocativeFold67, welcome to appointmenttrader! Once the reservation is in your portfolio, you definitely own the timeslot, the review team would not have approved the trade if the reservation wasn't confirmed - so you are going :-) Judging from your post you bid today and are going tomorrow - don't worry as long as you initiated the name transfer, you are good - the transfer service has to work with the opening hours of the reservation team of the respective venue. You will likely see the transfer confirmation a couple hours before your reservation time.
Where do the Reservations on AppointmentTrader come from? |
Mostly from people who don't need their reservations or appointments any longer. AT has no relationship with places listed and acts as a platform connecting buyers and sellers making sure that listed reservations are real and that privacy is not compromised when transacting.
What happens if my bid expires unanswered? |
Hey @FluffyStar64, thanks for the question! When you place your bid the amount gets transferred in a deposit account, the second you either cancel your bid or a few minutes after the bid expires the funds are moved back into your main account from where you can refund it to your payment method or use for other transactions.
Newbie sellers— how fast do your reservations sell?
I have some reservations coming up tomorrow that have gotten lots of views but haven’t sold yet. I haven’t made a sale yet since I just joined this week. I keep lowering the price, but am worried they won’t sell. How long did it take you to sell your first reservations? And did you have success being reimbursed by AT for no-show or cancellation fees? Just looking for a little reassurance. Thanks!
Give the best answerHow do I sell my when my related reservation’s restaurant does not exist on AT?
How do I sell my when my related reservation’s restaurant does not exist on AT? Its listed as a hotel, but it also has a restaurant under the same name ‘Chiltern Firehouse’ in London
Give the best answerPayment taken , reservation not received
I just bought a reservation, the money was taken from my Apple Cash. The reservation however does not show up in my portfolio
Give the best answeremail address for my acc
I left my employer and need to change my email address for my account. How do I do this?
Give the best answerSeller with the Polo Bar reservation on 5/17 for 4 people
I am interested if you are willing to negotiate. Post on my wall if/when you see this.
Give the best answerZ’Z Club
I have reservations!
Give the best answerMoney in trader points disappeared
Hi everyone- I have made a couple of sales now and I am extremely disappointed.
I had money to transfer over that became available in my "traderpoints" section that has disappeared completely. its gone.
has this happened to anyone?
also- when I click the money pending, im unable to click my pending deposit account
so upsetting
How to list a Nobu Malibu reservation
Hi, I have a reservation to Nobu Malibu, but since they don't do text or e-mail confirmations I haven't been able to get my reservation posted. I have posted a screen shot of the phone conversation on the listing, but it keeps getting rejected. If anyone has an idea how I can get it approved that would be much appreciated, thanks!
Give the best answerHolding a bid
What does it mean to hold a bid? and how do you do that?
Give the best answerNeed to change the date but its being worked on
How do I modify?! I am no longer traveljng that day but since the reservations opened up today someone grabbed it and is working on it for a month from now and i cant figure out how to and if i can modify the date!
Give the best answerReservation Name
Ok - Newbie question here - I just purchased a reservation as a gift. How do I know/change the name on the reservation?
Give the best answerRome
Can anyone help with a reservation for Aroma (vis a vis from the Colosseum) in Rome?
6 PAX 21.5 19-20:00
Thank you!
Can’t wait to last minute?!
How do you set a timeline for getting your bid accepted? I can’t wait till the actual time I want to go. I want to know at least eight hours ahead of time. How do you do that?
Give the best answerHow do I choose the restaurants to make a reservation for?
I can’t find restaurants with high performance or like what’s the most popular restaurant or what is in short supply? Any advice?
Give the best answerConcierge change fulfillment time
I posted a request for a reservation this Thursday between 6:30 and 8 pm and initially the potential seller said it would be fulfilled by today. Now they changed it that they will only fulfill it by 5pm that same day. Basically I would have an hour and a half to get to the restaurant. Is this allowed?
Give the best answer@bravehand53
Hi. Is today Cote reservation for 4people at 8:00pm - 9:00pm for indoors or outdoors?
Give the best answer2 Ppl 5pm san Sabino res
Anyone want?
Give the best answerApp
This app is a catfish and overrun by people programming “bots” and algorithms. It makes it frustrating for someone not well versed in this to have any movement. I thought this would be a fun side hustle, but unfortunately it’s become like any other “side hustle”. Don’t waste your time with this crap. Not a question, just a suggestion. Also don’t pay these fake “gurus” hundreds of dollars to teach you. Might as well sign up for a software class. 😕
Give the best answerMy reservation review keeps getting rejected
I have a reservation for Kasama Chicago on Mother’s Day at 7:30 pm to sell but it keeps getting rejected
Give the best answermore then 15 submissions at the same time
can i get more then 15 submissions at the same time and how do i make this happen
Give the best answerWrong resy
I bought a resy for Tatiana By Kwami and when i unlocked seller lied it was for a different restaurant
Give the best answerSold reservation
What do I do with the reservation after I sell it? Do I need to notify the restaurant?
Give the best answerPaid $75 for name change that didn’t happen and cannot get anyone to reply
I paid $75 for a name change for a reservation. I bought last week that name change did not happen when I got to the restaurant they did not have my name. Luckily they took me anyway because I had the name on the reservation. AppointmentTrader owes me $75 and I can’t get anyone to reply, how do I claim my $75
Give the best answerPostpaid?
One of the reservations I put up for sale is notated “postpaid” whereas none of my others make any mention. What gives??
Give the best answer