Terrible customer attention: Does a Michelin star give you permission to insult your customers? - Hispania Brussels Bruxelles - Buy Reservations
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🤮 1/5 - Terrible customer attention: Does a Michelin star give you permission to insult your customers?
By 👻 @hruiztaboada, 12/27/2021 3:00 am
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Christmas Eve dinner with family. Food was good and in line with price (140 Eur for a fixed menu).
Now, customer attention was horrible, like I have never experienced before. One of the servers, one that had half of her hair shaved and the other half with red-hair dyed, literally threw the check at us at the end of our dinner, telling us: “you have 10 min to leave” at 9.50 pm. Facing that unexpected bad gesture, we tried to put some nice attitude, and she went on and insulted us telling my family not to mess with her, as she had no humor that night because she had to work on Christmas eve.
Honestly, I don’t think anyone (client or not) deserves to be insulted and even less during such a special event like Christmas. I am happy to talk to the owner / manager and directly escalate the issue and to provide more details if this is helpful. My phone number is +44 7471 747110
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