I rarely write reviews. - Hotel AKA Brickell Miami - Trade Reservations
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- Panoramic View 1 Bedroom Suite 880 (973 Sqft Separate Sleeping)
- Panoramic View 1 Bedroom Suite (1 King Bed 880sqf Wifi Sofa)
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- City View Double Ada Hearing 409 (526 Sqft Hearing Impaired Room)
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- City View Double 515 (526 Sqft 55 Inch Smart Tv Luxury Bedding)
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- Bay View King 366 (475 Sqft 55 Inch Smart Tv Luxury Bedding Mini)
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- City View Double (2 Double Beds 515sqf Wifi Bathtub And)
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- City View Queen (1 Queen Bed 382sqf Wifi Bathtub And Shower)
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🤢 2/5 - I rarely write reviews.
By 👻 @Gil A., 12/29/2022 3:00 am
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I'm writing this one halfway during my stay. I'm from Miami and if there's one thing I know it's bad service and uncaring employees. That being the backdrop, Sergio at the front desk was very nice even though we waited with him to check in to the room at 4:25 after an all day travel. Oh the jackhammering in the lobby didn't help. The room was big and nice. One of the curtains didn't work and they never fixed. I finally got up there and did. The guy that I tipped $20 to make the sofa bed for my daughter was so put out by us that you could feel the tension in the room when he was there. Not a smile or thx for tip. The restaurant had a good breakfast but the staff was awful. I walked out without ordering but Danny grabbed me and took great care of me. The rest of the team could hardly be bothered. I get this is Miami but for $2500 for 3 days this this was pretty poor. My wife did like the pool strangely enough.
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