I went here with such high expectations. - Hotel Bel-Air Los Angeles - Trade Reservations
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😒 3/5 - I went here with such high expectations.
By 👻 @Beach Girl87 S., 11/30/2022 3:00 am
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Maybe I should've lowered them because I expected so much from Hotel Bel Air. First thing first the valet were already disappointing off the bat. When you're paying for valet, and even more so at an upscale place like Hotel Bel Air, I expected them to at least open the door. They didn't open the door for me nor my guest.We were there for a Spa Appointment. He then told us the best way to get to the spa was to basically walk down probably I don't know maybe 40 feet to get to the back of Hotel Bel-air to enter the spa from the back. And then when I get there, I had a pedicure scheduled and I was expecting it to be in the garden since it's called a "Garden pedicure" but in actuality it was basically just a small normal salon room. And then they asked me did I want something to drink and again I'm expecting a more luxurious experience. I expected they would bring maybe a champagne flute glass with whatever drink you prefer. But they brought me in room temperature water in a Dixie cup And it was nothing special blasé pedicure although my nail person was very sweet and funny and helpful and I have no complaints about her. She did a great job. The swans were pretty. But the water looked dirty. And it's just not as beautiful as I thought it was going to be. The plants are overgrown, and it just looks kind of more like a jungle to be honest. Unfortunately needless to say I won't be back.
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