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Hôtel Costes Restaurant Paris Reviews
Do the staff even care?
Visited for drinks, tried to get on the terrace - no chance delivered in a very rude way. Service in the bar pretty diabolical - 20 min wait for 2 drinks. Shame as the hotel is visually spectacular with cool and interesting people, shame the staff think they’re too cool for actual customer service.
Rude even for France!
I have traveled and stayed at the nicest hotels in the world and yesterday was a disgrace at the restaurant. So RUDE Never have I ever been treated so poorly by staff and looked down upon for no reason. They assumed because we were not staying at hotel we were not worthy or something crazy… get it together
Great ambience and food. Service needs attention.
We celebrated a dear friend’s birthday at this iconic establishment. For most of us this was a first time visit. The setting, ambience and decor impressed, to the finest detail. The wine list and menu are both impressive and offer great variety. Back ground music contributes to the unique ambiance, unfortunately volume seemed to be increased as it got later, to the point where our table of six could hardly hear each other. The food was simply superb, presentation and taste! Do try the seafood ceviche, fresh asparagus and veal chop. And don’t miss the apple-tart with the finest French pastry! Unfortunately the service did not match the food and ambience, with wine service particularly bad. We had to refill our own glasses and had to get up twice to get our waiters attention. This can be an easy fix though, and we will give it another go on our next trip to Paris!
Disappointed
I have literally never spent as much money on a meal to leave profoundly disappointed and in search of a cafe when I left as I was starving . No one ever asked if meals were okay. One entree arrived 20 mins after others. Do not order pasta. It is not cooked. It might be trendy … but go elsewhere Over priced. Not worth it
Pretty but noxious
A 5 star visual but once you get over the beautiful structure and impactful taste in decor and lighting you are left with snobby and incompetent staff. Mediocre food. What a fall from grace. I’ve come here often. It’s great for people watching but don’t expect a fun evening of interactive and pleasant people.
the lost their style&class
worst experience ever, we know the restaurant, we loved it, for at least the last 20 years… it’s really sad what direction they go, they lost their style&chic
The Bad Reviews are True Particularly Regarding the Manager
I have been dining at Costes since the hotel opened and always loved the swanky atmosphere, good food and good service. However, after my recent visit and the terrible experience we had, I will never return. After dinner, we ordered a glass of wine which was simply undrinkable. We informed the waitress who graciously tried to fix the situation. However, the manager intervened. He was terribly rude, condescending and provided zero customer service. He refused to simply replace the wine as we requested-in fact he forced the waitress to bring the glasses back to our table and insisted that we drink them. I felt badly for the waitress as it was clear he is a bully to the staff and guests. I have never been treated so poorly, and for a frequent customer, I am extremely disappointed in the direction Costes is going. There are far better places to eat, drink and be seen in Paris. Avoid.
Bustling and beautiful
Bustling place with beautiful people, international menu including vegetarian options, good food and nice cocktails. Gorgeous waitresses, not always very efficient nor very friendly. Cool old, style interior.
Hostess
At the entrance the Hostess had a bad service from the start to the end . You have a big terrace where everybody smokes so ask non smoke zone before you enter . And is a dress code , off course you don’t go with joggings . The Hostess can’t make a difference between chino pants and sweatpants . I talk about the blonde one at the entrance . The restaurant service and the food are very good .
Horrible discriminating place
Discrimination towards Chinese as we entered the place they told us to not put our coat on the chair. After a while waiting for a table for 5, we asked why others are allowed to put their coat on the chair, the lady with long hair called a person called sheng another lady and said explain to them why you cannot put your coat, she passed us a jacket and said no table for you take your jacket and get out. Avoid this discriminating place.
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Let's say Peter has a great morning and decides to take his three friends to Hôtel Costes Restaurant Paris at 6 PM the same day.
He checks the restaurant's website and sees that no reservations are available. He then looks at the Hôtel Costes Restaurant Paris page on AppointmentTrader, but finds that there are no user postings either.
That's where the community-driven bid process comes in.
Peter can place a bid on AppointmentTrader, which serves as a reward for any community member who chooses to work on securing the reservation. AT then notifies experienced users who may be able to help.
Step-by-Step Process
1.) Setting a Reward (Bid)
* AppointmentTrader uses historical data to recommend a reasonable reward amount for securing a reservation - let's say $100.
* Peter really wants to go, so he increases the bid (or reward) to $200.
* At this stage, the reservation does not exist yet.
2.) A Community User Picks Up the Bid
* FamousStation67, an experienced AT user, has a strong track record of successfully securing reservations and low refund requests, they receive a notification about Peter's bid.
* FamousStation67 picks up the bid, meaning they will now work on securing the reservation.
* Peter can now talk to FamousStation67 for any questions Peter may have as FamousStation67 user fills the bid.
3.) Finding the Reservation
* FamousStation67 now uses their connections at Hôtel Costes Restaurant Paris to secure the table.
* If they successfully get the 6 PM table for four, Peter receives a confirmation that the reservation has been secured.
* If FamousStation67 fails to secure the reservation, the bid is returned to the pool so another user can try.
4.) Payment & Protection
* Once the reservation is secured, FamousStation67 receives the $200 reward which is credited to FamousStation67's AT balance, where users manage their own funds and can withdraw via available payout options such as bank transfer, PayPal, or Zelle.
* Peter can now enjoy the dinner with his friends at Hôtel Costes Restaurant Paris!
* As with all transactions on AT, disputes and no-show fees are handled through the platform's community-driven resolution system. Users with a strong track record are incentivized to fulfill bids successfully, and community members can report issues to maintain trust in the marketplace.
