Popped in for lunch on the Friday before CNY, treating - Hutong New York - Buy Reservations
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😒 3/5 - Popped in for lunch on the Friday before CNY, treating
By 👻 @Dara G., 02/06/2023 3:00 am
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Popped in for lunch on the Friday before CNY, treating myself (single diner) to a delicious meal for the occasion. After only being given the regular menu I asked for the lunch special menu (10 mins or so after getting the first one). I couldn't make heads or tails of it, so after not seeing my waiter for a good 10 mins more, I flagged down a waitress who said it was the wrong menu, and brought me the lunch specials menu.Finally placed my order with my waiter and probably 20 mins after that he came to tell me they were out of dumplings (my reason for choosing Hutong in the first place). He then gave me another menu to choose a substitution, but again leaving me with the wrong menu! Once he came back I asked him if it was correct as duck was listed on this one (not on the specials menu). He said yes so I asked for the duck appy instead. 10 mins later he brought the lunch specials menu again and said the other was wrong and I couldn't have the duck. I chose another item and said I really hope he gets the order in asap as I'd been there for over 45 mins already and my order wasn't even placed yet! He unapologetically said ok.The table next to me (probably from witnessing all this) asked their waitress if my waiter was new. She said it was actually her first day, but he'd been there for a long time! Honestly with the terrible service he provided, he should've offered a glass of wine or dessert. I really like the food at Hutong, but this experience will not bring me back anytime soon.
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