Good location, okay for a kimpton - Issima Los Angeles - Buy Reservations
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😒 3/5 - Good location, okay for a kimpton
By 👻 @Carol Ann Albanese, 11/16/2022 3:00 am
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Requested early check-in when I booked. Arrived at 1pm, they said it would be ready soon. Three hours later, at 4pm, the room was ready. They could just say they aren’t able to honor the early check in and I could’ve made plans to do something in those three hours. I was offered no water, drink etc. from the front desk. Instead, I went to the courtyard restaurant to grab something to eat. The turkey BLTG is not actually a turkey sandwich as it’s described on the menu but a turkey burger. (It’s on both the lunch and dinner menu, where the lunch menu describes a sandwich and dinner menu describes a burger. You should probably fix that.) The server was kind and friendly. Housekeeping never made the bed or did anything besides replenish towels which was odd. I don’t need a full room cleaning but making the bed seems standard, and most days we were out of the room from 10am to 10pm. Overall the location is great in West Hollywood. A new Great White location opened up just around the corner, coffee and shopping nearby. Craig’s and Olivetta across the street too. It wasn’t quite up to the Kimpton standard that my sister and I have experienced before in Austin or Philly, it was overall average.
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