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IT London Yelp Reviews
Latest Reviews On Yelp
35 Reviews
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You get what you pay for with LA manicures, and Nail'd it
You get what you pay for with LA manicures, and Nail'd it might seem like it's on the pricier end, but considering that you won't have to get your nails done but once a month because these manicures are the only ones I've ever gotten that simply last and last forever? You end up spending less in the long term. They're just the best!
Be the first to ReplyBeautiful time and effort into nails.
Gayane my artist will take care of your nail cuticle to maintain it healthy. My nails are strong and keep growing. Great service and very precise in details! The place is relaxing and friendly staff
Be the first to ReplyThe customer service at this salon was top-notch, with
The customer service at this salon was top-notch, with technicians who were not only skilled but also genuinely caring and attentive. The atmosphere of the salon is amazing, creating a relaxing and welcoming environment that makes every visit a pleasure. The quality of the nail work was outstanding, showcasing the technicians' attention to detail and commitment to excellence. I highly recommend this salon to anyone looking for a superior nail care experience!"
Be the first to ReplyLove this salon! Quality of service was so high, my nails
Love this salon! Quality of service was so high, my nails turned out just how I wanted them. Will be back.
Be the first to ReplyMy go-to nail salon for years! I truly only trust their
My go-to nail salon for years! I truly only trust their work. Shogher and Ilona in particular are amazing. Their attention to detail, customer service and knowledge are on another level. I refuse to go anywhere else! Consistently amazing.
Be the first to ReplyThis is my new favorite nail salon.
They did my cuticles so well and applied the polish so evenly. I've never walked out of a salon so happy with my nails until now. Their service was unmatched and so was the aesthetic of the salon. I can't wait to go back!
Be the first to ReplyIt has been quite some time since I've been to this
It has been quite some time since I've been to this location. However I still feel hurt by the way I was treated here. I was a consistent client for one year - spending between $300-$400 every visit 1-2 times a month. $150 for manicure and $130 for pedicure + $20 tip x2 for each nail tech. And an additional $20 for French tips hands and feet. Every time I went I was sure to have my nails done by Austin (beautiful young Armenian girl). She did such an incredible job every time that I never knew otherwise. I assumed that was why the prices were so high and so I was fine with it. After a while, I brought a friend from out town. This meant that Austin was doing my nails and someone else would be doing my friends. Unfortunately, my friend left extremely unhappy with her nails. I could agree. They were far from special and cost a fortune for the outcome. I was paying so I guess the anger wasn't too strong since I was happy with my nails and my friend didn't pay herself. Moving forward to the next friend who came to visit a few months later. Same situation. I had Austine and she had someone else. She left literally bleeding from being cut in two places. Emotionally distraught from the rudeness of the Russian lady who was doing her toes and mocking her while she was in pain from being cut. And to top it off her nails looked terrible AND we still paid full price. Again. I paid. So yes we were frustrated, but my nails were still good and I left it up to my friend to handle her situation if she wanted to get them fixed (of course not since she was bleeding). I reached out to Nune about the situation and she asked for images in return to "prove" the incident. Let's recap... I've been a consistent client for a year at this point spending more than $300/ month and bringing in new clients regardless of the previous issues. And yet I am having to "prove" that my friend received a bad service.... Hmmm. Now, the final straw was when I got the worst nails I've ever had. I called in and always got the same thing: gel extension manicure with French tip from Austine. ALWAYS Austin. And Gel French tip pedicure from any nail tech. For some reason when I booked this appointment I came in and Austin was not there. I was confused. Why would they book me when they know I don't like anyone but Austin? So I went with it since I took time off work for it. And I left bleeding and in shock at how terrible they looked. So whatever. I should be able to let Nune know and get a full set on the house. Right? Having paid $300+ for this set I can't imagine them charging me again. LOL NOPE! She told me to come back in and have them fixed. Then I was leaving and out of my own kindness I still stopped at the front desk to confirm they would be taking care of it. The receptionist called Nune in front of me and at the end of the call said "she will only be charging you $180" LOL WTF THATS THE NORMAL PRICE! Keep in mind I came back within one week of having the bad set. Because I didn't want to seem like I was trying to get one whole set for free. I didn't wait until they needed to be filled. I couldn't have anyways they were so hideous. So I paid. And I tipped. And I never went the f*ck back. AND I took almost one year to write this review for some reason. They were nice to my face but that is insane behavior for a place that is never busy with clients and has numerous bad reviews. Just because Khloe Kardashian came to your opening doesn't mean sh**. You can't ride off that and provide terrible customer service. Anyways. Just don't go here. I haven't found anywhere in Glendale that is quality. Austin needs to open her own shop. They also changed their suppliers near the end because my last few sets started breaking out of nowhere. Causing me to have to schedule time to come in and fix one nail at a time. Very inconvenient and trashy. That's not how you increase profit. Increase profit by maintaining consistency and kindness.
Be the first to ReplyNot my cup of tea.
They over charge and under deliver. At first sight, it's a cute set up but once you've been there for a few minutes you notice the lack of cleanliness. My nail tech never really spoke to me. In fact she nicked me, filed my skin and poked me more that she spoke to me. Her hands had no finesse. Everything was hard and rough. No leg massage just a quick foot rub. I was having a pedicure done.
Be the first to ReplyWent it today with my mother in law! We absolutely loved
Went it today with my mother in law! We absolutely loved their service and they did an awesome job on our nails. We highly recommend this place!!! can't wait to book them again!!!!!
Be the first to ReplyI'm so sad to write this as I have waited a long time
I'm so sad to write this as I have waited a long time before even reviewing. Owner at the front desk is a scary lady, rude to her girls that do nails, constantly talks in her language with a mad look and rolling her eyes. Yells. And a few of the girls have let me know just how unfair and controlling she can be. I came here for the last time on my birthday. And I will never return. She also treated me like if I'm not white and rich I'm not worth customer service. So different from the way she looks at other customers. I was late and she loudly let it be known even though I called. My mistake but I waited an hour to be seen and didn't mind. And then when I was left to sit down after my nails were done, she comes over and very loudly, that the other women waiting and getting their nails done looked at me with im sorry eyes, she says "excuse me move you can't be late and then just sit there this isn't ok!" So I moved with a smile, smiled at the other customers. Sat and took a few pics for my Instagram. And vowed never to return. And I never will. No free service will coax me back. Every time I paid 130 with tip and the girls are all so talented and nice. But each time the owner lady made my time so uncomfortable. She was always hollering and getting her hair done or nails done and was not pleasant at all. It's too bad this is my favorite Russian manicure spot. Luckily I found another. More expensive but very professional :(
Be the first to ReplyI had been going to this nail salon very long time.
First let me mention how clean and hygienic the salon is. I'm very OCD when it comes to clean places. Second of all the nail technicians are beyond amazing but mine is beyond amazing. Sunny is so good that I do not allow anyone else to touch my nails. The owner and the staff super friendly and accommodating. Highly recommended.
Be the first to ReplyFinally a nail salon that has skilled staff who provide
Finally a nail salon that has skilled staff who provide excellent service! I particularly appreciate the salon's commitment to hygiene. All tools are sterilized and the workstations are impeccably clean. I always get asked where I go for my nails!
Be the first to ReplyI'm a long time client and am always happy with my nails.
They last forever and always done beautifully!
Be the first to ReplyWorst customer service and my gel x popped off in a week
Worst customer service and my gel x popped off in a week Didn't help that they kept looking at me and talking in Russian.
Be the first to ReplyExcellent customer service and beautiful work.
I do my nails every 2weeks and my hands are always beautiful.Thank you Naild it
Be the first to ReplyGorgeous salon!!! Amazing staff very attentive and clean.
It was an absolute pleasure of an experience I highly recommend
Be the first to ReplyThe breathtaking beauty of the salon aside every experience
The breathtaking beauty of the salon aside every experience I've had at this salon is an absolute dream. The staff is very attentive to everything. The owner does a great job of managing the place and ensuring that everything runs smoothly. I receive exactly what I request every time, if not more. I strongly recommend a visit.
Be the first to ReplyNotably, their owner's response to any bad review is "you
Notably, their owner's response to any bad review is "you showed up 25 minutes late". Whether it's true or not, that never excuses a rude attitude and terrible customer service. If so, cancel them before rendering services. This owner needs an attitude check. Clearly the best part about the shop is the pink aesthetic. Won't be coming back again because it isn't inviting.
Be the first to ReplyLiterally just needed a top coat polish and they said they
Literally just needed a top coat polish and they said they don't work on other peoples work. Lost $ and a potential customer.
Be the first to ReplyBeautiful location.
HORRIBLE service.Nail tech cut deeply around my nails, bled and irritated my cuticles. Creating sensitivity & hangnails for a couple days. Experienced a pinching on my big toes where the tech lacked to file down nail sides/corners. I am extremely disappointed, I wasted $120 on a weak service. A simple manicure/pedicure with regular polish for a special event (out of the country/the weekend). It's been two weeks and still have not heard back regarding a refund. Ghosted. Horrible service. Horrible customer service. Completely catfished.
Be the first to ReplyHorrible service.
The staff is so moody and everyone working there had so much attitude. My nail tech didn't think I understood Russian so she kept talking to the other nail techs about me thinking I don't understand her. In the end I was left with bloody cuticles and a color I don't even like and had to pay $100 on top of that
Be the first to ReplyUpdate: Here are some of the nails I've gotten this year,
Update: Here are some of the nails I've gotten this year, thank you Naild It for keeping my nails looking perfect.
Be the first to ReplyTerrible service, terrible job and so over priced The
Terrible service, terrible job and so over priced The amount of glue left under my gel x nail was insane, and the amount amount of times the lady doing my feet messed up and cut my feet was insane and then had the nerve to have an attitude once I kindly asked her to fix it. The job that they did costed over 200$ and not worth it. Went to many nail salons in LA and this was by far the worst. Did not feel comfortable here and lady in the front was rude after I didn't tip. Two faced, very unsatisfied
Be the first to ReplyFirst time coming to this salon a few weeks ago and WOW !
First time coming to this salon a few weeks ago and WOW ! Amazing service and stunning nails !!! I ended up getting gel-x nails for the first time and hands down never going back to acrylic. The staff is extremely accommodating and made my appointment the day I called. I'm happy to say I've found my new nail spot and highly recommend to anyone in the area looking for quality nails :)
Be the first to ReplyThey do amazing work! They are very precise and have so
They do amazing work! They are very precise and have so many color options! No design is too used for them and they are quick workers.
Be the first to Reply