Usually I like this place but tonight they were super rude. - Izakaya Torae Torae Honolulu - Buy Reservations
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🤮 1/5 - Usually I like this place but tonight they were super rude.
By 👻 @Victoria R., 02/12/2024 3:00 am
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I had called earlier in the evening to get a reservation and once again right before I went in. Both times it went to a recording that says they're open till midnight and the last call is at 11:30 PM. I came in at 10:55 pm and they refused to allow me to dine in or even do take out. I explained I had paid $20 to get there but they just stared at me. Quinn, the gal who usually waits on us and is usually sweet, was there and tonight she was decidedly unfriendly They had apparently decided to close early but everybody was still there including the two servers, two sushi men and two guys in the kitchen. They could have made a cold order of food to go (which is what I wanted) but they chose not to. I asked them to please just do a take out order but they wouldn't even answer. Super unprofessional and disappointing. Maybe honor your advertised hours or if you're not going to do that, at least answer your phone to let people know you're closing early.
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