Fantastic Food..beware of server Akbar he’s a dishonest crook! - Jacobs & Co. Steakhouse Toronto - Buy Reservations
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🙂 4/5 - Fantastic Food..beware of server Akbar he’s a dishonest crook!
By 👻 @uptownmakeup, 12/03/2023 3:00 am
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Food is OUTSTANDING.. our server not so much☹️! We absolutely love coming to this Restaurant . it’s our go to for all special occasions/celebrations, we love coming to Jacobs.. Unfortunately, for us, we had a very dishonest waiter the past few occasions , and we are so unbelievably disappointed that the owners of Jacobs would have somebody like this working for them ..ripping off their customers. His name is Akbar..we had this server the past few times unlucky for us…the first incident he charged us for a ridiculous amount of sparkling and spring water around 10 bottles when maybe I can say honestly we had 2 or 3 . He also added more expensive steaks on the bill as well as added extra alcoholic drinks on our bill as well and when calculated he overcharged us $170-200…on our bill it was $ 850 not including tip…when it should’ve been between $600-$650 before tip. We let it go… The second and third time he did the same thinking we wouldn’t catch him but he tried to add extra items and more expensive steaks again but not as much as he did the first time but we told him we did not order these items please remove them and he did…he really got away with it the first time after that we watched and remembered every single item ordered so he wouldn’t rip us off again… We are so upset about it and when sending an email to the management at Jacobs NOBODY even had the decency to reply back and apologize. This waiter really left a sour taste in our mouths and i really don’t think we will return until at least someone acknowledges this and apologizes! The food again at Jacobs is incredible unfortunately servers like Akbar will destroy the experience and ruin their prestine name very fast if they don’t do anything about it!
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