Horrible Customer Service - Joey D's Naples - Buy Reservations
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🤮 1/5 - Horrible Customer Service
By 👻 @Fran E, 04/11/2021 3:00 am
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Horrible Customer Service & Delivery! One star is being generous! we placed an order for tonight at 5:30 pm and after 4 calls to them, they lied to us saying our order was next to be delivered 1.5 hours after we ordered, with no explanation as to why it was taking so long to get our food delivered finally after 4th phone call did our food arrive at 8:10. Manager mike agreed there was as no excuse. he never apologized. he asked what we wanted and i said you can call your delivery guy can either leave the food, but we are not paying for it over 2 hours and 40 min later or he could bring food back and throw it out. mind you my children were already asleep after we had to feed them a glass of milk and peanut butter sandwich. Mike said ok Fran and ended the call without an apology. Food was not left and back it went to be thrown out! 100% inexcusable we will never go back to what used to be our go to place for pizza!
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