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🤮 1/5 - 18% service charge added to your bill and no, this is not
By 👻 @James A., 03/21/2024 3:00 am
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18% service charge added to your bill and no, this is not gratuity. So 18% service charge and 20%tip is a 38% markup!! I went to the restaurant with my friend around 4pm today. The staff was nice and the food was good. We had calamari, margarita pizza, bolognese and a couple of beers. We enjoyed our time there, nothing spectacular, but again, it's not that we went to Bestia or Felix; always manage your expectations. So, we are leaving and the check was dropped to our table. I see 18% service charge and I go to the host stand to pay with Apple Pay. That's when I wanted to make sure that they did charge 18% gratuity but I found out that 18% service charge Is for the kitchen and not for the servers. I asked them to remove it so I can tip 20% the wait staff, but they said no. So the manager came, a brunette woman which she compensated for her lack of height with her gigantic attitude and she said: "no, we will not remove the service charge." So this restaurant wants its guests to pay for the wages of their kitchen staff... this is absurd. I thought this was illegal, but maybe not anymore. Regardless, screw that place, go somewhere else.
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