AppointmentTrader FAQ - Katsu Mountain View - Buy Reservations
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Katsu Mountain View Reviews from The Last Year
A delightful experience.
We wanted to book a future date that wasn't on their Tock yet, and Yuko was very accommodating through emails to help us reserve the time we wanted early. Parking was not too hard to find since the reservation was at 5 pm - we parked on the street outside a nearby parking garage (lots of space when we arrived, fully packed when we left) Inside we were greeted by the host who took our jackets and showed us to our seats. I believe inside it seats 9 max so very intimate. During our meal the host kept our tea/water filled up to the top, never had to ask. The food itself was special, a bit different than other omakase experiences we've had that were purely fish-focused. We tried new things such as octopus egg, snow crab tempura, and monkfish liver. I think reading others reviews will vary compared to your own experience, since what we ate was different than someone else's review from just 2-3 days ago. Every part of the 20 courses was enjoyable (although personally I felt the chef was a bit heavy handed on the wasabi), and different from the last. My favorites were definitely the monkfish liver, the otoro, the baby bluefin, and the uni handroll. Seems like others in our sitting enjoyed the monkfish liver the most as well, ordering extras of it. (they have a neat bathroom too) Thank you Katsu for a good time, and I hope others will get to experience it as well.
Had an early Valentines Day dinner here.
Every one of the dishes was immaculately seasoned and of the highest quality. Really subtle, delicate flavors - nothing in your face or overpowering. Multiple dishes with uni (sea urchin), so fresh, smooth, awesome. All the fish exceptionally fresh - the little pieces the chef trimmed off as waste would have made a great meal. Service was perfect as well. They only seat 8 people, so their staff can take care of everyone really well. Everyone was friendly and polite. The place is simply decorated in an elegant way, great attention to detail. It's true it's not inexpensive, but if you can afford it, it's an indulgence that just makes you feel like food is more than just good tasting sustenance. The variety of dishes and the standard to which each is held really makes for a special evening. We won't do it often, but we'll love doing it again for a special occasion.
I recently celebrated my boyfriend's birthday with a group
I recently celebrated my boyfriend's birthday with a group dinner at Katsu. I was interested in booking a private dinner and was given the option to either secure the whole evening or just book all 8 spots for one of the two seatings. There is a minimum spend if you're interested in the private party and depending on your price point, it may be worth it. It was very easy to coordinate with Yuko (the manager). I was pleasantly surprised by how quickly she would respond back to my queries. I did read other reviews in which they missed emails from the staff prior to the reservation. Fearing that would happen to me, I preemptively reached out to confirm my reservation the day prior and was also able to place an order for their special uni dish. Chef Katsu was pleasant and served us dishes we've never had (ex: octopus egg). We had about 20 courses and he was able to adjust the amount of rice in the nirigi if you're getting too stuffed. All the chefs are personable and attentive to detail.
Chef Katsu and his staff were absolutely amazing -
Chef Katsu and his staff were absolutely amazing - everything from decor, service, presentation, attention to detail, and the quality of the food and sake superb! Every single bite was delicious, he took us on an amazing journey and experience w his flavor profiles of food/drink choices. Everything was super fresh and clean tasting, and wasn't too full and didn't leave hungry, perfect amount! The intimate seating arrangement, the tasteful yet simple decor and the extremely clean bathroom topped off the wonderful omakase experience!
**Originally posted on IG for our visit in June 2023** This
**Originally posted on IG for our visit in June 2023** This 22-course Edomae-style omakase is going to be living rent free in my mind for a while. Katsu offers its omakase experience by Chef Maruyama in an intimate 8-seat setting. I felt calmed just being in the space and ultimately, well taken care of. Each course was clearly selected with intention and sourced from various areas of Japan. I loved the variety in dishes, and it really didn't feel like I left overly stuffed, which speaks to how well portioned each course was (and Chef Maruyama offered to make sure and accommodate if we started to feel full). My standout favorites were the smoked trout from Lake Biwa, black perch (kuromutsu), and our generous add-on of the Ensui uni special. They were also so sweet to treat us to an ice cream dessert in celebration of us being newlyweds We can't wait to come back for more special occasions.
Exquisite food, excellent service, and warm and elegant
Exquisite food, excellent service, and warm and elegant ambiance. Enjoyed and savored every single dish. Amazing experience! Highly recommend!
It has been a long time since I've been wowed at a
It has been a long time since I've been wowed at a restaurant... but Katsu was AMAZING! Each bite was tasty, fresh, creative. Service was attentive -- not obtrusive. Sake tasted crisp. I loved it so much and hope to eat there again soon!
I must say, the service here is definitely unrivaled by all.
My green tea was continuously topped off and the associates there just kept an eye on pretty much the entire experience. The chef introduced each item to us and how it came about to be made, and every piece was as delicious as the next. I am a sucker for toro and uni and those pieces of nigiri were arguably the best I've had, however, everything tasted extremely fresh and by the end of the meal I was actually stuffed! There were also a few items that seemed relatively new and innovative to me that really expanded my flavor palate. Hats off to the chef for creating such an amazing menu. The dessert was a house made black sesame ice cream that was light and smooth. All in all, super solid spot.
Came here during September to celebrate a friend's birthday.
The highlight was definitely the yura uni tray (special add on order) from Awaji island. It was so sweet and delicate. The most unique tasting unit I've ever had. Katsu definitely did not disappoint. Everything we had was fresh and delicious. The menu also changes often.
Perfect meal.
As great as premium dining in Tokyo. The Seko Crab was amazing! I enjoyed the sake pairing as well. Atmosphere and staff is perfect.
Mountain View's Best Prepaid Restaurants that are most frequently booked by customers of Katsu Mountain View
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I will give you 50% of ALL of my PROFITS if you teach me how to make profits? |
LOL. Thank you The New Yorker.
Appointment |
Transferring reservations is not supported in AT. Why not just use the name in the AT screenshot?
Buyers interested in Bern's Steakhouse: PLEASE READ |
Same goes for 4 Charles and I Sodi
Prepaid Reservation Fee |
Agreed. Ultimately not addressing this month after month is clearly resulting in a drop in certain venue’s rankings & sales.
Congrats on 3 mil |
🍾🍾🍾🍾🍾🍾🧨🧨🧨 now on to 30 mill!
Need to cancel a bid, not getting a response… how do I do it? |
Click on "Take off the Market Option" in your portfolio
Working on your bid? |
Your bid has been “matched” with a reservation. From the time a reservation has been located, the seller of the reservation must connect with moderator to give transfer information for reservation. If the seller;however, does NOT respond to reservation transfer, then your bid is reprocessed and returns to the first step, which is connecting your request to a reservation.
Process after bid is accepted. |
Hey @EvocativeFold67, welcome to appointmenttrader! Once the reservation is in your portfolio, you definitely own the timeslot, the review team would not have approved the trade if the reservation wasn't confirmed - so you are going :-) Judging from your post you bid today and are going tomorrow - don't worry as long as you initiated the name transfer, you are good - the transfer service has to work with the opening hours of the reservation team of the respective venue. You will likely see the transfer confirmation a couple hours before your reservation time.
Where do the Reservations on AppointmentTrader come from? |
Mostly from people who don't need their reservations or appointments any longer. AT has no relationship with places listed and acts as a platform connecting buyers and sellers making sure that listed reservations are real and that privacy is not compromised when transacting.
What happens if my bid expires unanswered? |
Hey @FluffyStar64, thanks for the question! When you place your bid the amount gets transferred in a deposit account, the second you either cancel your bid or a few minutes after the bid expires the funds are moved back into your main account from where you can refund it to your payment method or use for other transactions.
Money gone
I made two buy listings earlier this morning and then discarded both of them as no longer needed. My refund now disappeared in my account, and I can no longer transfer them back into my bank account. I’ve also made another buy order, and now the system is telling me “Bad Balance Combination”. Called my bank to stop all transaction going to this Pheonix Labs and reported as scam
Give the best answerBeen a week and my reservation hasn’t been transferred
Paid the $25 transfer fee and have no correspondence or indication of transfer for 5 days. Any way to expedite or confirm?
Give the best answerPayout time
I just cased out some money yesterday and was quoted payout by 6/19 then today cashed out again and was quoted 6/22 for today’s cashout. Why would it take 8 days to get paid?
Give the best answerUnsold listings bug?
Idk if this is related to the unsold listing % rule but I have listed 6 reservations and sold 5 of them and my unsold listing percentage is ~45%. For some reason the unsold listings have not been converted into sold ones. Does this happen only after the payment is released following the booking or is it an issue that needs to be addressed?
Give the best answerCote reservation
Hi all! I have a res for Cote Saturday night for only $45. Buy it while you can!! I’ll have to cancel it soon
Give the best answerIs Appointment Trader is legit ??
I have 1.3k in my balance but I can do nothing with it because my positve sales is 73%.
I can't list new reservation so I can't grow this rate so I am blocked. The support doesn't answer, I wonder if this platform is not a scam
Last chance for an appointment at Novikov Asian THIS SATURDAY!
8:15pm for two people.
Give the best answerAppointment Transfer
We purchased a reservation for tonight weeks ago and also requested a name transfer. The transfer was never confirmed so we canceled the request today and submitted another. How can we make sure it is transferred?
Give the best answerIs there an easy way to go to the discussion for a buyer's bid?
When I see a buyer's bid, I want to ask the buyer a question. Is there an easy way to go to the discussion for this bid and ask there?
Give the best answerHonest review of AT and advice to new joiners
Forget trying to snipe reservations online by waking up early and booking top restaurants at Carbone or Tatiana or Cote or 4Charles. After 2.5 months of booking reservations by setting up alarms, waking up early to sell appointments. It’s very hard to cash out on this app. During cash out, you have to pay $5 fee +3% transactions fee and max payout per day is $150.
Advice to new users:
- do not mass book reservations
- fill bids only
- don’t try to book reservations online, you need connections and call the restaurant
After putting in about 40 hours of work, I’ve made about $750 sale on this platform but gotten paid $0. Take this with a grain of salt.
Fraud
I believe this site to be a fraud. I paid $158 to get a reservation. Now they want my SS # and other private details in order to supposedly repay me.
Give the best answerCan concierge update the phone number on my reservation?
I requested a name change and need a phone number updated too.
Give the best answerPayouts
Hello All,
I don’t know what else to do as I can’t transfer my cleared funds to my bank account. Customer support is close to non existing and not helpful. How can we keep selling here if we can’t withdraw what we have worked for. They say I have to wait 180 days. This is ridiculous!
Via Carota
Hi all! I have a reservation for Via Carota for tomorrow for 2 people at 4:45PM for only $10 if anyone is interested!!
Give the best answerPayout limits? Have 1k…
Am confused about the payout restrictions. Have nearly $1k sitting, wanted to withdraw some and am surprised to see I can only withdraw $50. If i have to do this everyday I’ll end up paying over $90 in fees just for withdrawing via ACH which doesn’t make much sense to me. Have opened a ticket regarding this, but any input or advice would be appreciated
Give the best answerIs Appointment Trader Doomed?
Looks like New York passed a bill making it illegal to sell a reservation without the permission of the restaurant. Is this the end of appointment trader?
https://ny.eater.com/2024/6/7/24173621/restaurant-reservation-anti-piracy-act-bill-passes-new-york
Deposit account refund to credit card
How do I cancel my deposit account and have the balance refunded to my credit card?
Give the best answerHow to delete listing?
Hi I uploaded a reservation but no one has taken it. I would like to delete the listing so that I don’t get charged the no show reservation fee. And also delete the listing how can I do that?
Give the best answerAny seller support?
Has anyone found a way to get a question answered? From what I can tell there is no way to get in touch with anyone that works at/for AT. Other than the occasional admin posting a consultation offer here and there they are non existent. A lot of people have the same issue I have where we cannot cash out earnings. I cannot get my warning medal removed even though I am under the threshold. Sad to say but seems like AT is holding up everyone’s funds currently. Very scary and makes me wonder….Please reply if you read this admins and can help. Tried every way possible to get in touch
Give the best answerWhat happens if someone changes or shows up for their reservation after I buy it?
As the title says. I bought a reservation but what’s to stop someone from just showing up for it anyway? I’m doing the name change service but it’s still under their email/phone, right?
Give the best answerBOT suggestions
Seems like its impossible now to grab anything with restaurents booked within seconds. Any good bot suggestions?
How long to get verified for payouts?
How long does it take to get verified for payouts? Submitted my info on Monday and still nothing
Give the best answerRestaurant Bought/Canceled Their Own Reservation
I accepted a bid for a popular restaurant in Los Angeles only to receive a phone call shortly thereafter informing me that the reservation had been canceled due to it being listed on AT. I of course need to subsequently cancel the reservation on AT but get this warning that my status will be negatively affected for doing so. I've reached out to customer support about this several times with no response, not sure what to do in this station. Hoping someone can advise.
Give the best answerWaiting on a transfer for tonight’s reservation
I’m waiting on a transfer request to be completed. But the reservation is for tonight. Can I still use the reservation if it’s not in my name.
Give the best answerPayout
I need to be paid for the two reservations I sold as a new user before I do more work to get and sell reservations only to not be paid. Can someone get back to me so I can get my funds. I don't understand the error message about the percentage. PLEASE HELP!
Give the best answer