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Ranked #6 in Surrey's Best Restaurants.
KW Gardens Restaurant Surrey Tripadvisor Reviews
Latest Reviews On Tripadvisor
10 Reviews
0 Replys |
Terrible and tasteless
Horrible and tasteless food from KW Gardens today. This is our go to Chinese food restaurant; however, last two times we were terribly disappointed. Tonight, August 24, 2023, we ordered our usual. Everything about it was no good. king Pao; no spice and bland. Chow mien; dry and tasteless. Sweet and sour boneless pork; chicken was super dry and hardly any sweet and sour sauce. Sauce couldnโt even cover the chicken. No pineapple ?????? Wonโt be going back and wonโt be recommending. 1/10.
Be the first to ReplyReally NOT impressed !
This was our first time ordering from KW Gardens. We ordered 4 dishes, picked up the order and when we got home, discovered they did not give us the Beef with Black Bean Sauce, which we ordered. I called to let them know, was put on hold for 6 minutes then was hung up on. I think if it was a dish we liked, we would be okay with it. What they sent was some unidentifiable long thin meat, battered, spicy. This dish was not enjoyable at all. Also, the Pineapple Sweet and Sour Pork, had NO pineapple in the dish. Being, that they sent out the wrong dish, and NO customer service, this is our first and last time we order from there. They had our phone number , and did not call us back. Our "go to" Chinese food is across the street and we will continue to go there, where the food and service is better. Would not recommend.
Be the first to Replyamazing food
at least once a month we get takeaway from here. Such good flavours, fresh, not oily. their curry triangles are amazing and so is their special fried rice. Highly recommend this place for takeaway.
Be the first to Replygood food
I've had 3 orders for take out now, each one was quick, really tasty and worth a return visit- takeout only during Covid. House Special fried rice and curry triangle- each order was consistency tasty.
Be the first to ReplyDisappointed
I ordered 1/2 BBQ duck and Gai Lan with garlic. The vegetable dish did not have the pieces cut up nor could you taste the garlic. The BBQ duck was so old we couldn't eat it as it was like leather and even tasted worse. We just threw it out! We ordered it from Skip the Dishes, if I was in the restaurant we would have definitely not paid for the dinner. What a disappointment after reading some good reviews. I'll never order from that KW Gardens again.
Be the first to ReplyIncompetent staff
INCOMPETENT staff!! After waiting 15 mins for my order, I asked the staff to check how much longer for my food. I found out the hostess had given my food to another customer. Hostess failed to verify the ticket. And if I didnโt inquire about it, I would have never gotten my food! i know mistakes happen but I got no apologies and no discounts offered. I had to wait another 25 mins for my food. Just lousy service and I definitely wonโt be coming back.
Be the first to Replylocated just south of 24th Avenue
K W Gardens was recently sold and since then we found that the quality of the food was very inconsistent. Our server (who she refers to the cooks as chefs) mentioned that the kitchen staff cannot remember the recipe for dishes that are not commonly ordered. After being consistently disappointed with the food we decided to source another Chinese restaurant in the south Surrey area (there are many to choose from)
Be the first to ReplySurprisingly Good
I was originally thrown often when we first tried out KW Gardens by the white places settings with cutlery. The food is a combination of (Western) Chinese and authentic Chinese foods. Kind of something for everyone. My biggest complaint was having to ask for chopsticks. Price wise it is comparable with other restaurants. the staff are friendly and the service decent. Great place to to take away orders as well. Parking can be at a premium at times.
Be the first to ReplyGood quality Chinese food
We decided on Chinese food for a recent family dinner out. We hadn't been to this location for years but decided to give it a shot. I think the owners are new and the restaurant may even have been renamed. The food was good quality and the young ladies that served us were very good. The dishes didn't seem as salty or full of MSG as other Chinese restaurants which we enjoyed. The menu selection is excellent and the night we were there they even had fresh crab. The one drawback is the parking lot is quite tight and the number of parking places limited.
Be the first to Replylocated just South of 24th Avenue
This restaurant was sold in May 2019 and the new owners do not offer the same quality of food as Anggie and David (former owners). During our last visit the food was overcooked and arrived at our table cold. Kathy (a partner in the new business) calmly remarked that her partner (the cook) "could not remember the recipe" when asked by the dish fasted so strange. It will be a long time before we visit this establishment again.
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