Very Disappointing for a Boulud restaurant - Le Pavillon New York - Buy Reservations
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🤢 2/5 - Very Disappointing for a Boulud restaurant
By 👻 @Glenn Y, 03/14/2023 3:00 am
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We had high hopes for this first visit to Le Pavillon as we have had mostly good experiences at other Daniel Boulud restaurants. The room is very attractive as advertised. We were seated presented with menus, placed an order for a bottle of wine and food. Then things started to fall apart a bit. You expect a very high level of attentive high touch service in a restaurant like this but that was not the case. People either had more tables than they could handle or were just not properly trained or experienced for this kind of setting. The hostess came over and acted as sommelier and took our wine order. The bottle of wine did not come for awhile and before it did our first courses arrived. We asked for them to be taken back and served after we had our wine. The hostess/sommelier then served the wine but had opened it at the nearby service area…no big deal but not what happens in fine dining restaurants serving the majority of wines here over $100 per bottle. Our waiter then came over and apologized about the apps showing up early and said they were “refiring” them up. My wife’s onion tart seemed to be just reheated or under a heat lamp when it did come out. I had grilled octopus that had some pieces of something that looked like food gras…when the hostess came to clear our plates I asked what it was. She said pork shoulder. I said I did not get to try it because all 4 pieces were so tough I could not cut into any of them. She really had no reaction to this or that my wife had left most of her appetizer uneaten on the plate. Both appetizers/first courses were mediocre. Next we both had rotisserie chicken salads for a main course. They were ok. Daniel Boulud happened to be there and began to make some rounds of the dining room. Perhaps he knows he has some rough edges hurdles to overcome in this place. Overall for a $78 2 course luncheon just did not leave with a good impression of this place, especially for a Boulud establishment. Perhaps it was comparing it to meals on the previous 3 days at Le Bernadin and La Grenouille that are just on another planet compared to Le Pavillon. If this restaurant was a couple of months old you could sort of understand it but it’s not. There are just too many other great options in NYC to opt for Le Pavillon.
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