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Le Petit Chef - Berlin Reviews from The Last Year
Huge huge disappointment.
I'll start by saying that this is an experience that is way over priced for what it is. Although the reservation was for 6pm they didn't start sitting till 630; they offered complimentary house drinks (but it would've just been good to know that sitting was actually 630pm). It was also communal sitting which is not my favorite and opened sharing the experience with others and having to hear about it when it was not welcomed. The room is somewhat conference/ballroom mix so it does not have a restaurant/dining feel. Service was okay, most servers were attentive and friendly. The whole pace of the experience is choppy and slow, often having too much time between the courses and having to wait for everyone else to finish so they can move on. I believe I was expecting something more interactive with the guests and the actual food. It felt like a movie was just playing on the table. The story line was slapstick humor and somewhat G rated so there was little interest and captivation. There were some highlights with the food and presentation was beautiful. The Halibut was absolutely delicious, not only flavor but perfectly prepared. The NY Strip loin was just okay (it didn't even seem like the right cut of meat advertised) it didn't have much flavor and could not be cooked to ordered. The crème brûlée was a disaster (see video) it was soupy and clumpy. Again this whole experience could possibly be executed much much better or change it to target kids by changing the menu. Overall I would not do it again and will not be recommending this.
Unfortunately, our reservation for what was supposed to be
Unfortunately, our reservation for what was supposed to be a special occasion dinner was canceled. We should have had our experience on May 19th. We both left work early to ensure that we would arrive on time only to find out it was canceled once we got there because of "staffing issues". The hostess was kind and told us that we would be given a refund, but to give it a few days before checking in. She gave us the email of someone who is in charge of the event. We left disappointed but understanding. Now, after nearly a month, 4 phone calls, and 3 emails I am less understanding. I had no other option but to file a claim with my credit card company to try to recover the $270 taken to hold the reservation for an event that never happened. I will also be filing a complaint with the Better Business Bureau and authorities after reading the reviews that I am not the only one who's money was never refunded. My hope is that this doesn't happen to anyone else.
Such a disappointing experience! A friend and I were very
Such a disappointing experience! A friend and I were very much looking forward to spending the evening at the 3D Dining Experience at CIA Copia on 5/12/23. We booked this experience a few months earlier when we knew our travel dates to Napa. On 5/6/23, I received a voicemail that the dinner experience had been cancelled and they would like to rebook us for another date. That was not possible, since the 12th was our only available night in the area. I immediately left a voice mail stating we would need to obtain a refund. The following day, I received an email stating the dinner had been cancelled, and they were hoping to reschedule us. I immediately emailed back, again requesting a refund. One week later, I had not received a refund, so I called/left voicemail and emailed stating I had not heard anything, and had not received the refund. A few days later, I received an email reply stating the refund had been initiated and it would take 7-10 days. It has now been over the ten day maximum, and still no refund has hit my credit card. I so wanted to enjoy a lovely dining experience at the CIA, instead I'm still waiting for my refund from a dining experience which they cancelled and just now completed a dispute form with my credit card company. Disappointing to say the least! Update: 6/5/23 Still no refund from CIA Copia. It has been almost one month. Very disappointing.